Customer Care Travel Advisor Job at Yokoy (Chicago)

Customer Success Associate

We are seeking dedicated Customer Success Associate that are passionate about en...

Location

United Kingdom , Birmingham

Salary:

Not provided

Yokoy

Expiration Date

Until further notice

Requirements

Native or fluent level of English
Experience in a customer facing role whether that be retail or call centre environment
Experience supporting customers via email, live chat, and phone are a benefit
Experience working with KPIs and metrics - specifically with a focus on quality are also a benefit
Great communication skills, fluency in English, both written and spoken is essential
Possess self-motivation, a constant curiosity, and a strong desire to learn with a growth-oriented attitude
Are proficient with technology and can handle multiple tasks simultaneously without feeling overwhelmed
Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily
Are great problem solvers
Excel in a dynamic and collaborative setting, comfortable with change and ambiguity, able to work independently, and exercise good judgment to make decisions that prioritize customer satisfaction

Job Responsibility

Be a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction
Support and engage with our customers with their global business travel requirements
Communicate with customers via phone, live chat, and e-mail, to effectively resolve travel issues
Exceed customer expectations when managing bookings, queries and requests
Answer customer requests and as their trusted travel advisor and think out-of-the-box to provide innovative solutions where appropriate
Stay up-to-date with new features and product launches in Perk

What we offer

Receive competitive compensation and equity ownership in Perk
Rest and recharge with 25 days of annual leave plus bank holidays
Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex
Plan for your future with our qualifying earnings company pension plan with Aviva
Know that your loved ones are protected financially through your Life Insurance if the worst were to happen
Rest assured that you’re covered by income protection in case you experience a long-term sickness or absence
Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus
Join our unforgettable Perk events, including our spectacular annual summer party
Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones
Focus on your family with 12-16 weeks’ paid parental leave

Fulltime

German-speaking Concierge Team Lead

Join a global leader in premium concierge and loyalty services, supporting exclu...

Location

Portugal , Lisbon

Salary:

Not provided

Blu Selection

Expiration Date

Until further notice

Requirements

Native-level German, with excellent written and spoken communication
Previous experience in team leadership or senior advisor roles, ideally in luxury service, hospitality, travel, concierge, or customer care
Strong organisational skills and the ability to manage complex requests
Empathy, adaptability, and a genuine passion for service
Comfortable working in a dynamic environment and guiding a team through ramp-up phases
Based in Lisbon or willing to relocate (no relocation offered)

Job Responsibility

Lead, coach, and develop a team of German-speaking Concierge Advisors
Monitor performance, service quality, and customer satisfaction across all channels
Support complex or escalated client requests, ensuring a proactive and solution-driven approach
Coordinate daily operations, including workload distribution and adherence to service standards
Foster a culture of reliability, discretion, and high-end customer care
Ensure accurate handling of requests within the ticketing system
Collaborate with management to refine processes and maintain excellence in a newly established team

What we offer

Competative salary + bonus + mealcard and transportation allowance
Full private health insurance after 6 months, including dental and optical options

Fulltime

Funeral Advisor

Families who’ve experienced a loss need someone they can rely on, who’ll be will...

Location

United Kingdom , Derby

Salary:

13.06 GBP / Hour

Central Coop

Expiration Date

Until further notice

Requirements

Compassionate nature
Active listening skills
Keen eye for detail
Ability to handle complex information with accuracy, sensitivity and care
Comfortable building good working relationships both internally and externally
Full UK Driving licence
Flexibility and willingness to travel in the area when required
Strong communication, organisation and administrative skills
Prior experience in an administration role is desirable

Job Responsibility

Take pride in the day-to-day running of our Funeral homes – supporting our families, ensuring high standards and building trusted relationships
Be flexible, and cover other Funeral Homes (as required) for sickness and holidays, as well as arranging funerals at the clients’ premises (as required)
Assist families with all aspects of the funeral arrangement process- making sure that they feel well supported and informed
Provide the choices that they need to personalise the funeral service
Arrange Funerals- paying attention to detail and transparency of cost
Communicate clearly and accurately the arrangements between both the family and Funeral Director
Administration duties – handling complex information with accuracy, sensitivity and care
Keep the Funeral Home clean and tidy all times as well as ensuring the security of the premises (including opening and closing of funeral home i.e. alarms)
Act as a co-operative member, promoting Funeral Services within the local community
Build good working relationships with hospitals, nursing homes, local clergy and doctors

What we offer

Fantastic colleague discount
Retail discounts
Colleague Dividend
Colleague recognition
Personalised learning and development
Paid time for volunteering
Enhanced family friendly policies
Annual health check kit and virtual GP
Colleague assistance programme
Healthcare Cashplan

Parttime

Student Finance Advisor I

The role is responsible for promoting student success through accurate and respo...

Location

United States , Columbia

Salary:

Not provided

Adtalem Global Education

Expiration Date

Until further notice

Requirements

Bachelor's Degree Required
Outstanding customer service skills with 1+ years of customer service or related experience Required
1-year of experience in Higher Education Preferred
Experience with Student Financial Aid software application Preferred
Ability to work a variety of office hours, including evenings, weekends, and travel as needed
High level of interpersonal, communication, and problem-solving skills
Ability to work independently as well as function as part of a team
Must be a self-starter with the ability to prioritize effectively
PC skills in Microsoft Office, Internet applications, and database software
Eligible to obtain and maintain systems access to the NSLDS system (must not be in default of Title IV Federal aid)

Job Responsibility

Promote student success through accurate and responsive advisement in student finance and service-related areas
Provide support and advocacy as needed for students throughout the student lifecycle
Serve as a primary point of contact for the student(s) within their assigned portfolio
Support students with Financial Aid advising and awareness of overall financial literacy
Function as a role model for our TEACH values and fosters a culture of CARE
Supports the new student intake process by working with admissions to answer incoming student questions, provide a thorough review of program and student costs, and outline all possible options to fund their education
Create and confirm an accurate financial plan by establishing timeframes to complete any application process
Continuously reviews student accounts to advise students on their financial eligibility
Responsible for maintaining student satisfaction through facilitation of inbound and outbound phone calls, emails, and SMS communication
Using a high level of discretion and independent judgment continuously evaluates the financial plans throughout the student lifecycle and makes appropriate adjustments

What we offer

Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
15 Days of Paid Vacation Days each Calendar Year
12 Paid Holidays + 2 floating holidays

Fulltime

New

Customer Care Advisor

Join the team as a Customer Care Advisor and support one of the leaders company ...

Location

Poland , Kraków

Salary:

Not provided

Randstad

Expiration Date

February 27, 2026

Requirements

Fluency in English at a minimum B2/C1 level
Proficiency in German/French/Arabic at a C1 level
Initial experience in customer service through various contact channels
Familiarity with the Outlook suite and Excel
High level of personal etiquette and communication skills
Openness to multiculturalism and strong customer focus
Interest in the airline industry or a passion for travel

Job Responsibility

Comprehensive support for B2C and B2B premium customers from around the world – contact via phone, email, and chat
Advising on travel planning and selecting optimal travel routes
Assisting clients with issues related to: insurance, selecting additional seating, and making reservation adjustments
Handling enquiries and complaints, e.g., ticket refunds
Building long-lasting relationships with customers

What we offer

Quarterly bonuses and a monthly commission based on performance
13th salary
Exceptional travel benefits, including free or significantly discounted flight tickets on our client's network of connections (including the opportunity to utilize premium flights)
Co-financing for courses and training
Life insurance
Private medical care
Sports card

Fulltime

New

Senior Manager, Customer Success

As a Senior Customer Success Manager (Senior CSM) at Arcadia.io, you will take o...

Location

Salary:

Not provided

The Muse

Expiration Date

Until further notice

Requirements

5+ years of experience in Customer Success, Account Management, or Consulting within healthcare technology
2+ years of experience managing and mentoring customer success or account management teams
Bachelor’s degree in IT or related technical field (Computer Science, Information Management, Mathematics, or other analytical discipline) or equivalent professional work experience
Strong understanding of value-based care, population health, and healthcare data analytics
Exceptional ability to translate complex technical concepts into business value for customers
Strong communication skills including the ability to interact with customers and explain technical concepts and product functionality clearly
Experience managing executive-level relationships and driving C-suite engagement
Excellent communication skills, including the ability to present to diverse audiences
Excellent presentation and communication skills, including the ability to create compelling materials in Microsoft PowerPoint, Excel, Word, etc.
Regularly learn new skills, make timely decisions, and adapt well to change

Job Responsibility

Manage, mentor, and coach Customer Success Managers, fostering a high-performance culture
Be a resource with shared accountability for achieving and maintaining high Net Promoter Scores for assigned customers
Developing strong customers relationships and effectively communicating with executive stakeholders
Learning customers’ business goals to facilitate delivery of projects and capabilities to support the strategic vision of each customer
Lead quarterly business reviews (QBRs) to assess customer performance, demonstrate ROI, and define strategic initiatives
Develop and execute customer success plans that align Arcadia’s solutions with customer business objectives, ensuring measurable outcomes
Partner with customer success managers in your pod to drive adoption and expansion of Arcadia’s capabilities, increasing customer value and engagement
Act as a trusted advisor, guiding customers on industry trends, best practices, and data-driven decision-making
Define and implement the best practices for account management, issue resolution, and strategic planning
Support team members in managing escalations, resolving complex challenges, and driving customer satisfaction

What we offer

Pet Insurance
Health Insurance
Dental Insurance
Vision Insurance
FSA
HSA
HSA With Employer Contribution
Life Insurance
Short-Term Disability
Long-Term Disability

Principal Engineer - Advanced Customer Engineering

Senior level Advanced Customer Engineering (ACE) engineer working with largest a...

Location

United States

Salary:

119500.00 - 275000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent experience
Typically 10+ years' experience
Deep understanding of enterprise networking
Modern enterprise network design, implementation and troubleshooting including DNS, DHCP, spanning tree, network access control technologies
WAN/Data Center Design including IGRP and EGRP Routing Protocols
802.11 wireless solutions including design, implementation and troubleshooting
Security solutions including IPSec, SSL/TLS, Public Key Infrastructure
Excellent analytical and problem-solving skills
Strong history of troubleshooting with customers
Excellent written and verbal communication skills

Job Responsibility

Working with Critical Account Program customers acting as senior technical resource
Working with premium services customers for onboarding and ongoing care
Identifying suboptimal designs and/or misconfigurations and consulting on plans to correct
Working with engineering escalations team and customers to identify and troubleshoot bugs
Build strong customer relationships and become trusted advisor
Build strong relationships across wider internal organization
Approximately 25-50% travel

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion
Comprehensive benefits suite supporting physical, financial and emotional wellbeing

Fulltime

Patient Advisor

It’s our Patient Advisor’s role to make our patients feel like a superstar from ...

Location

United Kingdom , Ipswich

Salary:

26000.00 GBP / Year

Optical Express Group

Expiration Date

Until further notice

Requirements

Have a passion for providing world-class customer service
Possess strong organisational skills
Can communicate clearly and articulately with a diverse range of people
Have previous experience working with sales targets and personal KPI’s
Are motivated and driven to succeed

Job Responsibility

Building relationships with patients and ensuring regular communication prior to and following their treatment
Assisting in patient consultations
Scanning patients eyes using state of the art equipment as part of a full health check
Assisting patients to complete health questionnaires
Introducing patients to their optometrist
Scheduling treatment dates
Discussing finance options
Accurately maintaining patient records
Role involves occasional travel to Norwich Clinic ( compensated by the business )

What we offer

State of the art, modern working environments
29 days annual leave
Free Laser Eye Surgery and Intraocular Lens Surgery
Free eye tests
Discounted prescription eye wear and sunglasses
Generous Optical Express friends and family discount scheme
Ongoing training and development opportunities
Pension scheme
bonus

Fulltime

Customer Care Travel Advisor

Yokoy

Location:
United States , Chicago

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 06, 2026

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Customer Care Travel Advisor

Yokoy

Location:United States , Chicago

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 06, 2026

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