Customer Advisor, Office Angels

Customer Advisor

Office Angels

Location:
United Kingdom, Basingstoke

Category:
Insurance

Contract Type:
Employment contract

Salary:

26000.00 - 27000.00 GBP / Year

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Job Description:

Are you ready to embark on an exciting journey in the insurance industry? We are looking for a Customer Advisor to join our dynamic team in Basingstoke! If you're passionate about helping customers and thrive in a lively work environment, this is the perfect opportunity for you!

Job Responsibility:

Engaging with customers to understand their needs and provide tailored insurance solutions
Answering queries via phone, email, and chat with a positive and professional attitude
Assisting customers with policy changes, renewals, and claims, ensuring a seamless experience
Building long-lasting relationships with customers, making their satisfaction your top priority
Collaborating with team members to share insights and improve service delivery

Requirements:

Excellent Communication Skills
Customer-Centric Attitude
Problem-Solving Skills
Team Spirit
Experience in Customer Service

Nice to have:

Prior experience in the insurance sector

What we offer:

Permanent Contract
Great Location
Supportive Team Culture
Competitive salary and benefits package
Ongoing training and development opportunities
A friendly and supportive work atmosphere where your ideas are valued

Additional Information:

Job Posted:
April 28, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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