This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Join us as a CSO – Service Analyst Analyst at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. You'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences.
Job Responsibility:
Support the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards
Spearhead the evolution of our digital landscape, driving innovation and excellence
Harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences
Manage the IT Services department and set the strategic direction, provide support to the bank's senior management team, and to manage IT Service risk across the organisation
Development of strategic direction for IT Services, including the implementation of up-to- date methodologies and processes
Management of the IT Services department, including oversight of IT Services colleagues and their performance
Relationship management of IT Services stakeholders
Development and implementation of policies and procedures for IT Services
Management of IT Services risk
Monitoring the financial performance of the IT Services department
Management of IT Services projects
Effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations
Requirements:
Skilled in using APM tools (AppDynamics, Kibana, and Observability) for issue troubleshooting and proactive monitoring
Experience in Triaging and driving solution to production incidents
Proficiency in analyzing logs, heap dumps, thread dumps
Working knowledge among platforms such as SQL, Oracle, Linux applications, Tomcat, WebSphere, JBoss, Apache platforms like OpenShift or AWS
Understanding/working knowledge of SAAS products
Working principles of Security Services and Applications
Nice to have:
Ability to collaborate effectively across development and infrastructure teams
A dependable team player with excellent coordination skills and a commitment to delivering customer-centric solutions
Salesforce CRM (Customer Relationship Management)
Applies a logical, analytical, and methodical approach to troubleshooting and resolving complex technical issues