CSA Lead Job at Dornan (Dublin)

Cloud Solution Architect Dynamics 365

The Cloud Solution Architecture role involves gathering customer insights, mappi...

Location

Australia , Sydney

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
Technical Certification on CRM and ERP (e.g., Microsoft Certified: Dynamics 365)
Prior experience on Dynamics 365 Customer Engagement and Power Platform

Job Responsibility

Gathers customer/partner insights, and maps architecture and digital transformation solutions to customer/partner business outcomes
Acts as the voice of the customer (VOC)/partner by driving new feedback, insights, and resources across internal teams
Represents the customer/partner to internal teams to shape products and services
Advocates for the customer/partner and shares customer success stories
Guides other team members to focus on customer/partner experience through efficient delivery
Supports definition of customer/partner conditions of success
Anticipates customer/partner dissatisfaction and unmet needs and executes strategies to improve experience
Actively listens and respectfully challenges customers/partners when going in the wrong direction
Drives customer/partner relationships to anticipate, identify, escalate, and work to resolve technical blockers
Applies broad business and technical knowledge across various architecture or other Microsoft solutions to meet business and information technology (IT) requirements

Fulltime

ServiceNow Technical Architect

RedMane has a full-time opportunity for an experienced ServiceNow Technical Arch...

Location

United States , Jefferson City

Salary:

Not provided

RedMane Technology

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field
7+ years of experience in IT, with at least 4 years in a ServiceNow Architect or Lead Developer role
ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) in one or more modules
ServiceNow Certified Application Developer (CAD) preferred
Deep understanding of ServiceNow architecture, data model, and platform capabilities
Proficiency in JavaScript, Glide API, Flow Designer, and ServiceNow Studio
Experience with Agile/Scrum methodologies and DevOps practices
Strong problem-solving, communication, and leadership skills
Ability to manage multiple priorities in a fast-paced environment
Excellent communication skills with all levels of internal and client staff and management

Job Responsibility

Design and implement ServiceNow solutions that align with architecture standards and business goals
Define and maintain the ServiceNow architecture roadmap and ensure platform scalability and performance
Lead the technical design of solutions
Develop and maintain integrations between ServiceNow and other systems
Establish and enforce development standards, coding guidelines, and best practices
Conduct code reviews and ensure adherence to architectural principles and security standards
Work closely with business analysts, process owners, and stakeholders to gather requirements and deliver effective solutions
Provide technical guidance and mentorship to ServiceNow developers and administrators
Oversee platform upgrades, patching, and performance tuning
Ensure high availability, disaster recovery, and compliance with data governance policies

What we offer

A flexible work environment that includes hybridized locations and schedules with frequently catered lunches in the office
Market based compensation with a full range of benefits including medical, dental, vision, 401(k), short and long-term disability insurance, etc.
A culture that promotes and fosters career growth through professional training and mentoring
An employee wellness program that includes free access to professional fitness coaches, structured dietary/nutrition plans, training/workout planning, and events that range from 5k's to triathlons
Opportunities to give back to the community through our RedMane Community Impact Team which organizes events like Feed My Starving Children, Toy Drives, and other charitable activities
Relocation Assistance available if needed

Fulltime

Lead ServiceNow Developer

We are seeking a highly experienced ServiceNow Developer to lead the design, dev...

Location

India , Pune

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Minimum of 7 years of hands-on experience in ServiceNow development and administration
Deep expertise in ServiceNow Service Portal, scripting, and integrations
Proficient in client/server-side scripting (JavaScript)
Experienced in agile methodologies and software development lifecycle
Skilled in managing SCDL workflows and leading development teams
Effective communicator with strong time management and problem-solving abilities
Preferably certified with ServiceNow CSA and Micro certification in Service Portal

Job Responsibility

Lead end-to-end development of ServiceNow applications and modules
Design and customise Service Portals to maximise platform capabilities
Implement and manage complex third-party integrations using web services and plugins
Maintain and optimise CMDB and Asset Management processes
Facilitate agile ceremonies and ensure alignment between business logic and code
Uphold quality assurance through best practices and security protocols
Create and maintain documentation for development and compliance
Provide training and share knowledge on ATF scripting and testing methodologies
Stay current with ServiceNow advancements and recommend platform improvements

What we offer

Opportunity to lead impactful ServiceNow projects in a global organisation
Exposure to advanced integration technologies and agile practices
A collaborative environment that values continuous learning and innovation
Chance to mentor and grow within a dynamic, tech-driven team

Fulltime

Lead ServiceNow Developer

We are seeking a highly experienced ServiceNow Developer to lead the design, dev...

Location

India , Pune

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Minimum of 7 years of hands-on experience in ServiceNow development and administration
Deep expertise in ServiceNow development and administration
Expertise in Service Portal, scripting, and integrations
Proficient in Service Portal, client/server-side scripting (JavaScript), and integrations
Experienced in agile methodologies and software development lifecycle
Skilled in managing SCDL workflows and leading development teams
Effective communicator with strong time management and problem-solving abilities
Preferably certified with ServiceNow CSA and Micro certification in Service Portal

Job Responsibility

Lead end-to-end development of ServiceNow applications and modules
Design and customise Service Portals to maximise platform capabilities
Implement and manage complex third-party integrations using web services and plugins
Maintain and optimise CMDB and Asset Management processes
Facilitate agile ceremonies and ensure alignment between business logic and code
Uphold quality assurance through best practices and security protocols
Create and maintain documentation for development and compliance
Provide training and share knowledge on ATF scripting and testing methodologies
Stay current with ServiceNow advancements and recommend platform improvements

What we offer

Opportunity to lead impactful ServiceNow projects in a global organisation
Exposure to advanced integration technologies and agile practices
A collaborative environment that values continuous learning and innovation
Chance to mentor and grow within a dynamic, tech-driven team

ServiceNow Lead

Enroute is seeking a hands-on ServiceNow Practice Lead to establish and scale ou...

Location

Mexico , Dinastía, Nuevo León

Salary:

Not provided

Enroute

Expiration Date

Until further notice

Requirements

Proven, hands-on experience with ServiceNow (ITSM + ITOM required
HRSD and/or CSM a plus)
Multiple ServiceNow certifications (CSA + 2+ Implementation Specialist certs)
Strong background in designing and leading integrations
Track record of mentoring ServiceNow developers
Bilingual (Spanish/English) – able to lead U.S. client calls and build local teams
Excellent communicator with both technical and C-Suite stakeholders
Experience in pre-sales: demos, workshops, proposals, and executive engagement
Skilled in writing SOWs and negotiating requirements
Entrepreneurial and growth-driven — you want to build, not just manage

Job Responsibility

Define and execute the strategy, vision, and roadmap for Enroute’s ServiceNow practice
Build frameworks, accelerators, and IP to drive delivery efficiency and consistency
Lead implementations across ServiceNow modules (ITSM, ITOM, HRSD, CSM)
Drive architecture, configuration, and complex integrations with platforms like Azure, AWS, Jira, and SAP
Act as the primary client-facing expert for customers
Run workshops, demos, and executive-level presentations
Translate technical solutions into measurable business outcomes
Recruit, mentor, and grow a high-performing ServiceNow team in Monterrey
Promote certifications and ongoing skill development
Partner with sales on solutioning, RFP responses, and new opportunities

What we offer

Monetary compensation
Year-end Bonus
IMSS, AFORE, INFONAVIT
Major Medical Expenses Insurance
Minor Medical Expenses Insurance
Life Insurance
Funeral Expenses Insurance
Preferential rates for car insurance
TDU Membership
Holidays and Vacations

Fulltime

Senior Healthcare Architect

TRANSFORMING CANADIAN HEALTHCARE SPACES THROUGH DESIGN AND INNOVATION. We are se...

Location

Canada , Vancouver

Salary:

110000.00 - 140000.00 CAD / Year

ZGF Architects

Expiration Date

Until further notice

Requirements

A licensed Architect (or eligible for licensure in Canada)
10+ years in healthcare architecture
Experienced in Canadian healthcare codes, CSA standards, and operational requirements of medical facilities
A confident communicator who can lead meetings, present to clients and stakeholders, and advocate for design excellence
Adept at balancing innovation with feasibility, translating big-picture vision into functional, buildable solutions
Proficiency in Revit, AutoCAD, Adobe Creative Suite
Familiarity with construction management software and dRofus a preferred asset
Passionate about design, performance, and contributing to a culture of collaboration, curiosity, and impact

Job Responsibility

Lead the planning and design of hospitals, clinics, and complex healthcare environments from concept to construction
Champion design integrity and clinical planning while meeting the functional and regulatory demands of healthcare delivery in Canada
Facilitate user group meetings and integrate clinical workflow insights into efficient and intuitive spatial solutions
Collaborate across disciplines—including architecture, interiors, and planning—to ensure a holistic approach to patient-centered care environments
Establish and maintain project criteria, communicate it to project teams, and manage projects effectively while ensuring design intent is maintained throughout all project phases
Provide technical oversight through design development, construction documents, and contract administration
Stay ahead of evolving standards in infection control, accessibility, and sustainability, including LEED and WELL
Mentor junior designers and foster a culture of continuous learning and creative exploration

What we offer

Work on high-impact healthcare projects that directly serve communities
Join a team that believes in design as a tool for wellness, innovation, and access
Grow within a studio culture that values creativity, mentorship, and cross-disciplinary synergy
Enjoy a competitive salary with growth opportunities, hybrid flexibility, and commitment to work-life balance

Fulltime

Senior ServiceNow Business Process Consultant / Business Analyst

The Senior ServiceNow Business Analyst role requires 3-5 years of experience in ...

Location

India , Delhi

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

3-5 years of experience in ServiceNow consulting
3-5 years of experience in business analysis
Proven ability to lead client workshops and translate business needs into actionable solutions
Strong understanding of Agile methodologies and experience supporting Scrum teams
Mandatory Certificates: CSA, CAD, CIS (minimum 1)
Excellent communication, facilitation, and documentation skills

Job Responsibility

Lead functional discovery sessions and process workshops to define client-specific business process solutions
Advise clients on best practices for ServiceNow implementations across ITSM, ITOM and ITAM
Create dynamic collateral including process workflows, workshop presentations, and training materials
Partner with IT leaders and process owners to drive organizational readiness and solution adoption
Capture and document business requirements, user stories, and business cases aligned with ServiceNow capabilities
Develop and maintain end-to-end process flows and gap analyses to support solution design
Prepare and execute test plans, facilitate UAT, and support go-live activities
Lead client training sessions and create user-friendly job aids to support platform adoption
Serve as the “eyes and ears” of the delivery team throughout the project lifecycle
Facilitate stakeholder demos and provide solution-focused support to improve process efficiency

What we offer

Work with top-tier clients and cutting-edge ServiceNow solutions
Be part of a collaborative, fast-paced, and growth-oriented consulting team
Make a meaningful impact by helping organizations transform their business processes

Service Now Developer

We are seeking a highly experienced ServiceNow Developer to design, develop, and...

Location

United States , Bridgewater

Salary:

Not provided

Bright Vision Technologies

Expiration Date

Until further notice

Requirements

7+ years of ServiceNow development and administration in enterprise environments
Strong proficiency in JavaScript, HTML, CSS, AngularJS
Deep knowledge of ServiceNow modules (ITSM, ITOM, ITBM, SecOps, HRSD, CSM, GRC)
Experience with integrations (REST, SOAP, APIs, MID Server)
Hands-on with CMDB, Discovery, and Service Mapping
Familiarity with Agile/Scrum methodologies
Strong analytical and problem-solving abilities
Excellent communication and stakeholder management skills
Ability to lead projects and mentor junior team members
ServiceNow Certified System Administrator (CSA)

Job Responsibility

Design and develop custom applications, workflows, and modules on ServiceNow
Implement advanced automation using Flow Designer, Workflow Editor, and Orchestration
Customize ServiceNow UI using Jelly, AngularJS, and modern front-end frameworks
Develop and maintain integrations with external systems using REST, SOAP, JDBC, and MID Server
Work with APIs, web services, and integration platforms (MuleSoft, Dell Boomi)
Implement Single Sign-On (SSO), LDAP, and OAuth integrations
Advanced scripting in JavaScript, GlideScript, and ServiceNow APIs
Create and manage Business Rules, Client Scripts, UI Policies, Script Includes
Develop custom widgets using Service Portal and AngularJS
Manage CMDB data models, relationships, and reconciliation

What we offer

Opportunity to work with leading enterprise clients
Transparent H-1B process and long-term project visibility
Strong recruiter and legal support
Career growth across multiple technology domains

CSA Lead

Dornan

Location:
Ireland , Dublin

Category:
Construction

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 10, 2026

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