Crystal Ski Operations Support Agent

• Set up the sales database at the start of the season and maintain throughout
• Assist with the training of resort staff on accounts processes
• Driving to visit your resorts to perform further training, reconciliations & assistance
• Distribute and asset manage all company equipment
• Manage accounting data and cash/card payments from a group of resorts
• Liaise with resort staff to confirm weekly customer bookings
• Assist with credit card payment issues
• Maintain excellent supplier relationships and respond to their queries quickly and efficiently

• Fluent in verbal and written English
• Spanish or Catalan is advantageous
• Open, friendly & collaborative approach
• Strong communication skills
• Comfortable explaining detailed processes to others
• Effective time management
• High attention to detail
• Self-motivated
• Able to work on your own
• Decision-making and taking the initiative comes naturally
• Love detail and work methodically
• Tech savvy with a digital attitude
• Confident working with Outlook, Excel and Word
• Highly numeric, preferably with accounts experience
• Experience in working in an office environment or something similar

Spanish or Catalan is advantageous

• Accommodation and bills included
• Cost of Living Allowance from 300€ gross per month on top of your salary for local residents
• Return flights, Work permits, background and/or medical checks arranged and included
• Company IT equipment and uniform included
• Access to free language lessons & the TUI Learning Hub
• Summer work in our Beach program and multiple permanent career development opportunities available