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Cross-disciplinary Controls Lead Analyst

https://www.citi.com/ Logo

Citi

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Location:
Philippines , City of Taguig

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Markets MCA Content Management Team is an integral part of the Manager’s Control Assessment (MCA) and Control Monitoring team in Markets. The group is responsible for the management of MCA content, which includes the deployment of changes in PRCM (Process, Risk, Control and Monitoring) descriptions and attributes into Citi Risk and Controls. This also involves cascading PRCMs into the Global Assessment Units within Markets, population of controls into the Control Inventory, mapping issues and operational risk events to controls, and other related MCA content updates.

Job Responsibility:

  • Manually Intensive Data Management: Input inherent risk attributes based on values determined by the business
  • Input control attributes to ensure the accuracy and completeness of the control inventory for Markets
  • Facilitate the adoption of controls to Global Assessment Units (GAU)
  • Map issues and regulations to controls
  • Control Break Detection and Resolution: Assist in the detection and resolution of control breaks
  • Strategic Development and Implementation: Develop and implement strategies to meet team targets and overall business objectives
  • Identify and escalate system issues impacting team production
  • System Testing and Enhancement: Participate in systems testing, identifying and meticulously recording any bugs or required system enhancements
  • Process Streamlining: Establish or streamline processes to enable quicker deployment and more efficient resolution of control and PRCM breaks
  • Subject Matter Expertise: Act as a Subject Matter Expert (SME) on system functionality and design
  • Coordination and Stakeholder Management: Coordinate effectively with overseas counterparts
  • Manage stakeholder communication and maintain strong stakeholder relationships
  • Team Leadership and Development: Assist in the recruitment and mentoring of junior staff
  • Support goal setting, performance monitoring and reviews
  • Oversee daily operations and analyze team performance metrics
  • Reporting: Provide reports on the status of completed work and estimate completion dates for planned work

Requirements:

  • 8+ years of experience in Risk Management, Banking, Compliance, Audit, Data Management, or similar disciplines
  • Proven project management and governance experience
  • Experience in working with various risk and control systems and reporting requirements
  • Experience in coaching and developing team members
  • Experience in designing and implementing structured business/operational processes and business requirements documentation
  • Strong Leadership skills
  • Exceptional Communication skills
  • Strategic Planning and Organization abilities
  • Excellent Problem-Solving and Decision-Making capabilities
  • Proficiency in Conflict Resolution
  • Strong interpersonal, influencing, and organizational skills
  • Strong proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and SharePoint
  • Bachelor's or university education is preferred
  • Flexibility to navigate change and adapt to new processes
  • Technological skills, including experience with Artificial Intelligence (AI)

Nice to have:

  • Understanding of Markets business activities or Markets Operational and Compliance risks, and related controls
  • Knowledge of Controls Assessment and Controls Lifecycle
  • Proficiency in Workflow tools, Tableau for data visualization and reporting, and automation techniques

Additional Information:

Job Posted:
February 16, 2026

Work Type:
Hybrid work
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