CRM Solutions Engineer, Fever

Fever

Location:
Spain, Madrid

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

We are the leading global live-entertainment discovery tech platform with a clear mission: to democratize access to culture and entertainment. Fever has developed a proprietary technology that inspires a global community of over 125M people through personalized and curated experiences in their local city whilst empowering entertainment and event creators to reach new audiences and enhance their experience.

Job Responsibility:

Lead global CRM initiatives focusing on its growth and development
Strategic Campaign Design & Execution: Lead the planning, creation, and execution of CRM campaigns across multiple channels (email, push notifications, SMS, WhatsApp), aimed at engaging, retaining, and growing the user base and the revenue generated through these channels
Data-Driven Optimization: Analyze user behavior, campaign performance, and customer feedback to continuously improve messaging, segmentation, and overall CRM effectiveness
Cross-Functional Collaboration: Work closely with marketing, product, and data teams to align CRM strategies with business goals, ensuring a seamless and personalized user journey across all touchpoints
Being a Growth Manager at Fever means taking full ownership of the results, evolution, goals, and strategic decisions within a specific business line
Take part in the exponential growth of fever by taking the lead on global projects that will define the future of the entertainment industry
Enhance the overall company performance across different business departments which work together in the creation of new plans and events
Define and establish new strategies to increase performance using analytical, business and strategic skills
Design end-to-end solutions with daily high impact
Create, develop and manage new projects like new business streams, workflows, strategies, and specific departments' growth
Work with people and projects across different markets, with a special focus on developing new experiences across markets, in a big international atmosphere (up to 40 countries)

Requirements:

Bachelor's in engineering (civil, industrial, telecommunications, or aeronautics) or a background in maths, statistics, data analytics, or strategy
At least +5 years of experience in a business analytics role
A high level of English. Spanish is a plus
Proven experience in Salesforce Marketing Cloud or any other similar marketing automation platform
Experience in strategy consulting and strategy or analytics roles at top tech firms is a significant advantage
Data-driven person who brings numbers to strategic and business decisions
Generate high business impact based on your decisions
Excellent interpersonal skills with a proven ability to manage and influence multiple stakeholders while working effectively across teams, disciplines, and business cases
Understanding any coding language is preferred (SQL, R, Python…)
Proactive problem-solver and an opportunity-seeker

Nice to have:

Spanish is a plus
Understanding any coding language is preferred (SQL, R, Python…)
Experience in strategy consulting and strategy or analytics roles at top tech firms is a significant advantage

What we offer:

Have a real impact on the company's growth and evolution
Excellent working conditions with a location in the heart of the Madrid scene
Home-office friendly
Great work environment with a young, international team of talented people to work with
40% Discount on all events on Fever
Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee
English Lessons
We have free food, drink, and fruit at the office!
Possibility to receive in advance part of your salary by Payflow
Gympass Membership

Additional Information:

Job Posted:
April 23, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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CRM Solutions Engineer