This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We’re looking for a CRM Engineer who enjoys working at the intersection of data, automation, and marketing technology. Someone who likes solving technical challenges, understands how CRM platforms work under the hood, and collaborates easily in multidisciplinary teams. You’ll be part of our CRM Practice, consisting of CRM Engineering (your team), CRM Strategy, and CRM Activation. Together, we design, build, and bring customer journeys to life, combining strategy, technology, and execution to create meaningful, scalable customer experiences. In this role, you’ll build the technical engine behind CRM strategies, enabling personalised, automated customer journeys across channels for leading brands.
Job Responsibility:
Translate lifecycle and campaign requirements into technical solutions
Build and maintain CRM automations, workflows, and journey logic
Configure marketing automation platforms
Set up data structures, segmentation, and triggers for CRM journeys
Develop integrations like API connections and out of the box connectors
Troubleshoot issues and optimize CRM platform performance
Work together with CRM Solution Architects on larger CRM implementations
Document solutions and follow technical best practices and governance
Requirements:
2–4 years of experience in CRM engineering, marketing automation, or a related technical role
Hands-on experience with one or more CRM platforms (like Salesforce Marketing Cloud, Bloomreach, Adobe Campaign, Microsoft Dynamics, SAP Emarsys etc.)
Basic knowledge of SQL, scripting, APIs, or structured data formats (JSON)
A problem-solving mindset and genuine curiosity about how systems work
Comfort working independently on smaller projects, and collaboratively on larger ones
Comfortable being client-facing and explaining technical topics clearly
Thrive in a fast-paced agency environment with a high level of autonomy
What we offer:
Flexible, hybrid working policy (2-3 days from the office)
Opportunity to work from abroad for 13 weeks a year
DEPT®/YOU Learning Menu and DEPT®/YOU Special Programs
Contribution to your health through the OpenUp platform