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CRM Consultant

efficy.com Logo

efficy

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Location:
France , Paris

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

Dare to dream big at Efficy. Here, your ambition has a home, and we put people at the heart of every success story! Efficy is Europe’s leading independent CRM provider, trusted by 13,500+ customers and 330,000+ users worldwide. We’re growing and looking for a highly skilled CRM Consultant fluent in French. You will act as a trusted advisor to clients, understanding their requirements, configuring the CRM system accordingly, and ensuring a seamless and successful implementation process. Your team can’t wait to welcome you!

Job Responsibility:

  • Facilitate workshops with clients to understand their needs, requirements, and objectives
  • Translate client requirements into detailed functional and technical specifications, as well as CRM solutions
  • Identify solutions within our application based on complex business processes, challenges, and client needs
  • Lead CRM implementations, including configuration, integration, and data migration
  • Configure the CRM system to align with client requirements
  • Act as the bridge between project stakeholders and internal teams
  • Serve as a product expert and guide stakeholders toward the appropriate solutions
  • Follow up with customers and communicate potential future standards and benefits
  • Prioritize activities to meet project requirements and deadlines

Requirements:

  • Analytical and customer-centric mindset
  • Strong communication skills in French and English
  • Structured and well-organized
  • Ability to organize information and clearly communicate progress
  • Capable of leading multiple projects and activities simultaneously
  • Flexible approach, willing to wear multiple hats when needed
  • Minimum 2 years of experience in functional consultancy or a relevant role (consulting background is a plus)
What we offer:
  • Key role in delivering successful CRM implementation projects and driving digital transformation for our clients
  • Direct impact on customer success by acting as a trusted advisor and product expert
  • Career growth opportunities and internal mobility within a fast-growing international organization
  • Modern offices across 11 European locations
  • Collaborative culture with team events and continuous learning opportunities
  • Competitive salary package with performance-based bonus system
  • Hybrid working policy supporting flexibility and work-life balance

Additional Information:

Job Posted:
February 14, 2026

Work Type:
Hybrid work
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