Critical Ticket Ownership And Validation Manager Analyst Job at Robert Bosch Sp. z o.o. (Łódź)

Support Analyst

We are looking for a Support Analyst to provide frontline operational support fo...

Location

United Kingdom , Warwick

Salary:

30000.00 - 40000.00 GBP / Year

Morson Talent

Expiration Date

Until further notice

Requirements

Experience in a support, service desk, or application support role within a digital or technical environment
Strong understanding of ticketing systems and support processes (experience with tools such as Jira is desirable)
Excellent written and verbal communication skills, with confidence in client-facing situations
Strong organisational skills and the ability to manage multiple priorities under pressure
Familiarity with development lifecycles, deployment processes, and monitoring or alerting tools

Job Responsibility

Ticket Triage & Case Management
Act as the first point of contact for incoming support tickets, ensuring accurate logging, categorisation, and prioritisation in line with agreed SLAs
Carry out initial diagnostics, gather relevant information, and replicate issues where possible to determine the correct escalation path
Maintain ownership of tickets throughout their lifecycle, providing clear documentation and timely progression to resolution
Client Communication
Deliver clear, concise, and professional updates to clients regarding progress, actions taken, and next steps
Manage expectations effectively, balancing client needs with internal capacity and SLA commitments
Support proactive communication during high-priority incidents or service disruptions
Incident, Problem & Change Support
Assist with incident management by validating issues, gathering evidence, and escalating critical problems quickly

What we offer

Benefits

Fulltime

New

Service Team Analyst II - Global Fix Experience

Within Uber, the Global Fix Experience (GFX) team operates at the convergence of...

Location

Poland , Krakow

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Critical thinking, attention to detail, and problem-solving
Organizational skills, proactive mindset with a sense of ownership
Can-do attitude with a willingness to learn all along the way
Fluent in English with excellent written and verbal communication
Jira and Google Suite proficiency, good knowledge of IT systems
Good Stakeholder Management, Teamwork, and Cooperation
Schedule flexibility to work early, late, or weekend shifts

Job Responsibility

Respond to bugs or outages quickly by analysing system issues and documenting Jira tickets
Triage system issues, raise bugs and outages to Engineering or third-party vendors as needed
Deep-dive to identify root causes, reproduce and validate issues using investigative tools
Log recurring bugs, analyze data to identify patterns, generate reports, provide insights, and update documentation
Build domain expertise in Uber tools, apps, products, and business verticals
Suggest initiatives to streamline processes and operations via continuous improvements

New

Human Capital Consultant

Randstad, the world's leading partner for talent, is hiring a Human Capital Cons...

Location

Canada , Surrey

Salary:

50000.00 - 70000.00 CAD / Year

Randstad

Expiration Date

April 30, 2026

Requirements

1-3 years of sales and business development experience
Strong history of being the best at whatever you have done in the past
Ability to connect with others through phone, video, social media, and in-person meetings
Prior experience working in a team-oriented and fast-paced organization
Track record of delivering results in a metrics-driven environment
Passion for results, resilience, self-confidence, and the desire to do an exceptional job
Possess a natural curiosity and relentless determination to make things happen - you like to WIN!

Job Responsibility

Identify prospects in need of temporary and direct hire workforce services & solutions
Develop strong relationships with hiring managers via phone, text, email, social media, in-person
Execute the activities that will gain results (lots of outbound cold calls, virtual, and on-site client meetings)
Negotiate pricing to ensure maximum return on quality solutions
Expand our reach with a tech and personal touch approach

What we offer

Hybrid work environment
Competitive base salary and bonus plan
Wellness spending account and an ergonomic reimbursement program to equip your home office
3 weeks (15 days) paid vacation in your first 12 months, plus additional care days
Work in a fast-paced atmosphere, where every day is different and the challenges are varied
The chance to progress within an authentic, supportive and growing organization
A collaborative and participative leadership style
Rich learning & development opportunities
RRSP
Stock purchase plan

Fulltime

New

Regional Legal Counsel

The Regional Legal Counsel will work closely with the Regional SEA Legal team to...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Randstad

Expiration Date

March 08, 2026

Requirements

Law degree & professional legal qualification (as defined by the Legal Profession Qualifying Board of Malaysia)
Good knowledge of contract law, and experience in either data protection, employment law or general litigation would be an advantage
Excellent written and verbal English communication skills
Ability to communicate in Mandarin at a conversational and business-correspondence level
Strong analytical skills and meticulous attention to detail
Experience level: 5-6 years
Previous experience in a regional role and/or corporate/commercial background (whether in-house/law firm) is an added advantage
Candidates should be highly motivated, independent, resourceful and have a good work ethic
Ability to work well in a team & collaborate with colleagues from the legal function & within the business

Job Responsibility

Legal and Contract review/ advisory, acting as a legal business partner
Provide accurate & timely legal advice to the business regarding local legal requirements in Singapore, Hong Kong & Malaysia
Taking lead in reviewing and drafting commercial contracts
Leading negotiations with external parties
Ensure compliance with Randstad's policies
Data Protection and Compliance, support legal and regulatory compliance across all regional operations
Contribute to the broader legal function by supporting risk management activities and sharing legal knowledge
Assist with providing training on legal topics for Randstad’s staff in Malaysia, Singapore & Hong Kong
Preparing educational/training material including legal newsletters/bulletins
Collaborate with internal and external stakeholders

New

Senior Talent Development Executive

Our client is looking for a proactive Senior Talent Development Executive to joi...

Location

Malaysia , Petaling Jaya

Salary:

5000.00 - 7000.00 MYR / Month

Randstad

Expiration Date

March 08, 2026

Requirements

Language Proficiency: Must be able to read, write, and speak Mandarin fluently
Experience: 2-4 years of experience in L&D or Talent Management
Hands-on Execution: Ability to manage the 'groundwork' (logistics, documentation, and budgets) while maintaining a strategic mindset
Proactive Attitude: Values 'doers' who are not afraid to suggest changes or take full ownership of a project from start to finish

Job Responsibility

End-to-End L&D Ownership: Lead the full spectrum of training functions—from initial strategy and budget planning to backend execution and project management
Stakeholder Management: Act as a dedicated account lead for different business portfolios, consulting with leaders to identify talent gaps and deliver tailored solutions
Talent & Performance Systems: Support the Senior Manager in managing performance systems and building a robust talent pipeline across the organization
Initiative Driver: Move beyond basic coordination. You are expected to propose new L&D initiatives and provide feedback on existing processes to drive continuous improvement
Onsite Program Support: Facilitate and support training events onsite, including occasional weekend sessions depending on project requirements

New

Commercial & Alliance Manager

Lead the growth of a dynamic Fintech company and build strategic partnerships in...

Location

Japan , Tokyo

Salary:

16000000.00 - 18000000.00 JPY / Year

Randstad

Expiration Date

May 30, 2026

Requirements

Proven track record of success in digital marketing, user acquisition, and business development within SaaS, Fintech, or payments
Strong negotiation and deal-making skills, with experience closing strategic partnerships
Understanding of SME financial management challenges and the ability to align partnerships to address these needs
Experience working with financial service providers, payment processors, accounting tools, or B2B service providers is a plus
Ability to analyze market trends and customer needs to inform commercial decisions
Excellent communication, presentation, and relationship management skills
Proven ability to work cross-functionally with product, marketing, and customer success teams
Self-starter mindset, entrepreneurial attitude, and a results-driven approach
Bachelor’s degree or equivalent experience in Business, Finance, Marketing, or a related field (MBA is a plus)
Fluent Japanese and English language skills

Job Responsibility

Own the P&L for the Moneytree Business product, driving strategic decisions to optimize profitability and growth
Lead digital acquisition efforts, collaborating with marketing on paid media, performance marketing, SEO, and conversion optimization
Build and manage a high-performing team of resellers, affiliates, and ecosystem partners
Define, price, and implement effective monetization models
Provide business insights to the product team to inform the product roadmap
Identify and engage with key distribution partners to integrate services into the platform
Develop strategic partnerships to expand reach and create new revenue streams
Negotiate commercial agreements to maximize value for the company and its users
Develop and track key commercial KPIs to measure the success of partnerships
Represent the company at industry events and build relationships

What we offer

Health insurance
Employee pension insurance
Employment insurance
Saturdays off
Sundays off
Holidays off
Bonus (negotiable)

Fulltime

New

Senior Document Control Analyst

We are seeking a seasoned Information & Document Control Lead with a deep backgr...

Location

Canada , Calgary

Salary:

Not provided

Randstad

Expiration Date

April 06, 2026

Requirements

Minimum of 10 years of experience in Document Control and Information Management is preferred
Proven experience within the Oil & Gas industry is mandatory
Must be familiar with the documentation requirements of large-scale capital projects
Advanced expertise in SharePoint (Internal, External, and Vault sites)
Expertise in EDMS (Electronic Document Management Systems)
Familiarity with Capital Project Management Systems (CPMS)
Strong ability to conduct business process analysis and map information flows
Exceptional leadership skills with the ability to consult and make high-stakes decisions regarding project requirements

Job Responsibility

Oversee day-to-day activities of the Document Control team
provide mentorship, direction, and training
Develop, maintain, and support the project’s Information Management Plan
Conduct business analysis of information flows to determine and implement document control processes
Lead self-audits to identify gaps, implement corrective actions, and optimize SharePoint systems and workflows
Define and enforce document control protocols for internal staff and external contractors/vendors
Develop and implement specific Document Control practices for field offices
Manage multiple initiatives simultaneously, providing detailed progress reporting and status updates to leadership
Partner with team members and stakeholders to protect sensitive information and meet project schedules and quality requirements
Coordinate the publication of training materials, FAQs, and "cheat sheets"

New

Planning Engineer

Responsible for developing and coordinating a comprehensive integrated, detailed...

Location

Canada , Edmonton

Salary:

Not provided

Randstad

Expiration Date

April 08, 2026

Requirements

Bachelor’s degree in Engineering, Construction Management, Business, or a related field, or an equivalent combination of education and experience
Minimum of 7 years of experience in project management, construction, or project controls, with a comprehensive understanding of project management principles, practices, particularly scheduling and construction sequencing and optimization
Experience in industrial projects, with interfaces across Engineering, Procurement, Contracting, Execution & Construction, and Commissioning
Strong grasp of construction activities, including understanding interdependencies, labour and equipment quantities, types, and durations
Familiarity with Liquids Pipelines Operations, Process plant Operation, or equivalent, including outage management and the interface between Operations and Projects
Knowledge of industry codes, regulations, standards, and specifications relevant to pipeline systems and facilities
Excellent communication skills, with the ability to effectively liaise between diverse project teams and stakeholders

Job Responsibility

Facilitate detailed site scheduling in collaboration with Operations, PMs, CMs, Project Controls, and Major Projects—driving optimization, risk reduction, and meeting pipeline outage and ISD requirements
Monitor and flag schedule and coordination risks (e.g., permits, material lead times, outages, contractor overlap, task sequencing) to relevant stakeholders
Ensure plans and schedules are feasible, achievable, meet pipeline outage durations, and ISD requirements
Create and maintain a log of critical materials, outage windows, contractor tasks, and their interdependencies across facilities for proactive resolution
Act as a change agent—identifying gaps, risks, solutions and recommendations to PMs, CMs, and Leadership
Ensure all strategies, changes, updates, etc., to schedule(s) are made (once approved by the PM)
Work closely with the Project Controls scheduler(s) to establish and maintain effective data flows and communication, ensuring quality, consistency, and accuracy of data while providing positive feedback loops
Analyze scope and contracting strategies across Operations, Core, and Major Projects, recommending optimization opportunities to optimize work at each facility
Own and manage overall site plot plans (schedule and work space areas) for all scopes (MCI, MLO, LRF) across all groups (Operations, Major Projects, Core, PCSLD)
Identify work area / scope overlaps and potential construction interference (e.g. long spans of trenched cables impacting other work scopes (their schedule and / or their work space)

Fulltime

Critical Ticket Ownership And Validation Manager Analyst

Robert Bosch Sp. z o.o.

Location:
Poland , Łódź

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
September 18, 2025

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Critical Ticket Ownership And Validation Manager Analyst

Robert Bosch Sp. z o.o.

Location:Poland , Łódź

Category:IT - Administration

Contract Type:Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:September 18, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Support Analyst

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Senior Talent Development Executive

Commercial & Alliance Manager

Senior Document Control Analyst

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Location:
Poland , Łódź

Category:
IT - Administration

Contract Type:
Employment contract

Job Posted:
September 18, 2025