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The Credit Portfolio Senior Manager is a senior management-level position responsible for overseeing the Citi portfolio, analyzing credit migration, and implementing effective policies and strategies to balance risk and reward globally. The role involves leading teams, ensuring policy compliance, and driving process improvements.
Job Responsibility:
Portfolio analysis and proposed collection strategies
conduct managerial responsibilities, including coaching/mentoring, performance management and evaluation, work assignment management, and resource/capacity management
continuously identify process improvements and efficiencies to support business unit goals
monitor daily queue dashboard and production reports and address pipeline management issues
conduct analyses related to policy, bureau and alternate credit information, risk and reward trade-off
identify business opportunities, develop credit tests and risk strategies, balancing risk and return
ensure compliance with applicable laws, rules, and regulations
Requirements:
Knowledge of collection processes and systems
6-10 years of experience with analytical or data manipulation tools (e.g., SAS, SQL, R, SPSS)
experience with econometric and statistical modeling or application risk scoring
experience in big data with knowledge of probabilities/distributions, building decision trees and regression models
proficiency in MS Office
proven ability to derive patterns, trends and insights, perform risk/reward trade-off analyses and connect these analytics to business impacts
demonstrated quantitative, presentation and analytic skills
consistently demonstrate clear and concise written and verbal communication
advanced English proficiency
bachelor's degree or equivalent experience
master's degree preferred
What we offer:
Equal opportunity employer policies
support for persons with disabilities
global benefits designed to support well-being and work-life balance
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