Credit Hire Supervisor Job at Douglas Scott (Liverpool)

Supervisor, Credit

As a member of the Baxter Finance team, you have the critical thinking and analy...

Location

Mexico , Tijuana

Salary:

Not provided

Baxter

Expiration Date

Until further notice

Requirements

6 - 10 years accounting experience, including 5 or more years of experience handling a Finance team of 5 or more
An Accounting qualification is required
people ‘qualified by experience’ are also suitable
Meaningful previous Accounting work experience gained in an English-language environment is required
Familiarity with US GAAP is a distinct advantage
Previous experience of recruiting, hiring and motivating staff is required
Previous work experience in a Shared Services Centre of American HQ will be an advantage
Complete fluency in spoken and written English is essential
Familiarity with financial terminology of European languages (French, German, Spanish) will be a distinct advantage

Job Responsibility

Independently lead the team which brings Welch Allyn’s Americas companies’ financial accounts to trial balance and to report the monthly/quarterly and year-end closes for the corporation
Lead and support other functional areas such as Corporate Accounting, Corporate Tax, FP&A, Sales/Marketing, Operations to ensure our financial records are properly stated at month and quarter-end, as well as drive continuous improvement throughout processes to drive efficiency and accuracy in the close process
Provide expertise (i.e. I/C, SAP, ARCS, FA) to other business units in order to drive continuous improvement throughout HRC
Train and manage the team including but not limited to develop them, ensure they meet our high standards of quality and commitment in meeting deadlines
Create a positive team orientated atmosphere that promotes camaraderie and employee retention
Along with your team, perform monthly metrics and balance sheet reviews to ensure accurate financial reporting. Also use these metrics as a tool to drive continuous improvement month over month
Continue to independently manage the day-to-day personnel issues of the team
Apart from corporate financial reporting, the completion of statutory audits for various international Welch Allyn companies as well as regulatory & statistical reporting (GST, VAT, Sales Tax, INTRASTAT, Statistical employment information) will be required for on time completion submission
Complete the review and upload of tax provisions for the entities under your responsibility
Review and book adjustments where needed to adhere to internal profitability guidelines per Corporate

What we offer

Support for Parents
Continuing Education/ Professional Development
Employee Heath & Well-Being Benefits
Paid Time Off
2 Days a Year to Volunteer

Fulltime

Supervisor, Credit

At Baxter, the Supervisor, Credit is responsible for leading the Ledger Accounti...

Location

Mexico , Tijuana

Salary:

Not provided

Baxter

Expiration Date

Until further notice

Requirements

6 - 10 years accounting experience, including 5 or more years of experience handling a Finance team of 5 or more
an Accounting qualification is required
people ‘qualified by experience’ are also suitable
meaningful previous Accounting work experience gained in an English-language environment is required
familiarity with US GAAP is a distinct advantage
previous experience of recruiting, hiring and motivating staff is required
previous work experience in a Shared Services Centre of American HQ will be an advantage
complete fluency in spoken and written English is essential
familiarity with financial terminology of European languages (French, German, Spanish) will be a distinct advantage

Job Responsibility

Independently lead the team which brings Welch Allyn’s Americas companies’ financial accounts to trial balance and to report the monthly/quarterly and year-end closes for the corporation
lead and support other functional areas such as Corporate Accounting, Corporate Tax, FP&A, Sales/Marketing, Operations to ensure financial records are properly stated at month and quarter-end, as well as drive continuous improvement throughout processes to drive efficiency and accuracy in the close process
provide expertise (i.e. I/C, SAP, ARCS, FA) to other business units to drive continuous improvement
train and manage the team including development, ensuring high standards of quality and meeting deadlines
create a positive team-oriented atmosphere that promotes camaraderie and employee retention
perform monthly metrics and balance sheet reviews to ensure accurate financial reporting and drive continuous improvement
manage the day-to-day personnel issues of the team
complete statutory audits and regulatory/statistical reporting for international entities
review and upload tax provisions for the entities under responsibility
review and book adjustments to adhere to internal profitability guidelines

What we offer

Support for Parents
Continuing Education/Professional Development
Employee Health & Well-Being Benefits
Paid Time Off
2 Days a Year to Volunteer

Fulltime

Supervisor (Solicitor/CILEX Lawyer) - Vehicle Hire and Damage

DAC Beachcroft is looking to appoint a Supervisor to join our Credit Hire Team i...

Location

United Kingdom , Newport

Salary:

Not provided

DAC Beachcroft

Expiration Date

Until further notice

Requirements

Qualified Solicitor or CILEX Lawyer with previous supervision experience, ideally in a Credit Hire motor environment however other supervision experience will be considered
Have demonstrable experience of handling a caseload which includes
credit hire, personal injury or similar case types
A high level of personal compliance with client SLAs, protocols and KPIs
Good people management skills including the ability to motivate, coach and mentor team members at all levels
IT skills - Be IT literate with a good working knowledge of Excel and Word
Prioritisation & Organisation skills – A strong ability to organise their own time, identify priority tasks and know when to ask for help
Analytical skills – The ability to critically look at factual evidence, identify what is not right/out of the ordinary
Commercial sense – The ability to know the principle or law but also know when is it worth pursuing it
Interpersonal skills – The ability to get on with a team, speak to a customer on the phone and meet a client

Job Responsibility

Direct Supervision and Management of a small team of handlers who will have responsibility for volume litigated credit hire cases
Technical supervision of claims
All interim and performance reviews, including probation reviews
Absence management
Cascading and communicating information from senior management
Motivating and engaging the team, as well as overseeing their well-being
Coach their team and provide support to develop their team members and proceed through the career framework
Monitoring team financial performance and ensuring that targets are hit
Ensuring files are run pro-actively and effectively to conclusion by the relevant fee earner, with appropriate deadlines met
Ensuring that fee earners carry out work effectively to meet the needs of the clients and the commercial requirements of the firm

What we offer

High levels of flexibility and a great work life balance
A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
Opportunities for growth and progression including professional funding
In person and remote social events
Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities

Fulltime

Payroll Analyst

The Payroll Analyst is responsible for capture and analyze the entire payroll pr...

Location

Mexico , Chihuahua

Salary:

Not provided

Victaulic

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Public Accounting, Financial Administration, or a related field
English desirable
Experience using the TRESS system
Strong knowledge of IDSE and SUA
2 years of experience in payroll processes
Knowledge of labor relations and personnel administration
Proficiency in wages and salaries management
Knowledge and proper interpretation of the Federal Labor Law
Experience with Workday or other HR management systems is desirable

Job Responsibility

Keep information updated in the TRESS system
Keep information updated in the WORKDAY system
Process and follow up on savings fund loans
Provide support as needed to the Payroll Specialist
Daily report of man-hours (Foundry, Rubber, Manufacturing, Vic Press, and Assembly)
Enter incidents such as: vacations, shift changes, overtime, paid or unpaid leave
Analyze payment capacity for savings fund loans and submit requests
Enter loans into the system
Keep information in TRESS and WORKDAY updated
Register new hires in the TRESS system / submit new hire registrations to IDSE

New

Inventory Specialist

As an Inventory Professional, you will efficiently and accurately manage supplie...

Location

United States , Corning

Salary:

16.42 - 23.19 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

High School Graduate General Studies and Minimum of three (3) years’ experience of inventory management or other relevant experience, upon hire
High School GED General Studies and Minimum of three (3) years’ experience of inventory management or other relevant experience, upon hire

Job Responsibility

Restocks supplies daily and rotates inventory supporting accurate inventory levels, generating orders/requisitions as needed
Distributes medical supplies and equipment to patient care areas
Monitors par levels for specific products to assure that appropriate levels are established in order not to affect patient care
Identifies excess inventory, returning stock and processing credits
notifies supervisor of outdates or slow moving inventory
Participates in the put away and validation process of perpetual inventory items, and issues and credits materials from the inventory management point-of-use system
Labels bins and handles requests to change pars
maintains clean and orderly stock locations

What we offer

medical, prescription drug, dental, vision plans, life insurance, paid time off, tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Fulltime

Supervisor (Solicitor/CILEX Lawyer) - Motor Injury

DAC Beachcroft is excited to be expanding our national Motor Injury team with se...

Location

United Kingdom , Newport

Salary:

Not provided

DAC Beachcroft

Expiration Date

March 27, 2026

Requirements

Qualified Solicitor or CILEX Lawyer with the ability to conduct litigation
Nearing the end of training contract or Solicitor Apprenticeship
Demonstrable experience of handling a caseload which includes personal injury, credit hire or similar case types
A high level of personal compliance with client SLAs, protocols and KPIs
Good people management skills including the ability to motivate, coach and mentor team members at all levels
IT literate with a good working knowledge of Excel and Word
Strong ability to organise their own time, identify priority tasks and know when to ask for help
The ability to critically look at factual evidence, identify what is not right/out of the ordinary
The ability to know the principle or law but also know when is it worth pursuing it
The ability to get on with a team, speak to a customer on the phone and meet a client

Job Responsibility

Direct Supervision and Management of a team of handlers who will have responsibility for volume pre litigated and litigated cases
Technical supervision of claims
Delivery of Day one training and ongoing training in line with Motor Injury induction process
All interim and performance reviews, including probation reviews
Absence management
Cascading and communicating information
Motivating and engaging the team, as well as overseeing their well-being
Ensuring files are run pro-actively and effectively to conclusion by the relevant lawyer, with appropriate SLA and deadlines met
Ensuring that lawyers carry out work effectively to meet the needs of the clients and the commercial requirements of the firm
Ensuring any emerging risk or compliance issues that are raised by lawyers within a case are addressed and managed in conjunction with the Team Partner in the first instance

What we offer

High levels of flexibility and a great work life balance
A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
Opportunities for growth and progression including professional funding
In person and remote social events
Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities

Fulltime

New

Customer Service Investigator

The Customer Service Investigator (CSI) plays a crucial role in managing escalat...

Location

India , Gurgaon

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum 6 months tenure working on the program (Not applicable for resources hiring in India)
Experience in the credit card industry, particularly in customer service
Previous experience in handling escalated calls is preferred
Demonstrate high confidence while dealing with escalated situations and customers
Ability to think outside the box and provide individualized customer service tailored to specific issues
Excellent time management skills
Open to constructive feedback from supervisors, operational leads, and team coordinators
Ability to work well within limited timelines
Excellent organizational and communication skills, using tact and diplomacy both within the organization and with customers
Bias for action and proactive problem-solving

Job Responsibility

Manage Escalations: Handle ongoing escalation cases to ensure prompt, effective, and efficient resolution of customer issues related to the program
Offline Queue Management: Ensure offline queues are managed within a 48-hour SLA
Tracking and Reporting: Track reasons for escalations to assist in analytical processes and reporting
Customer Solutions: Seek solutions to customer issues, acting as an agent and an advocate for the product
Customer Liaison: Communicate with customers to gather further information, provide updates, and request documentation
Cross-Department Collaboration: Liaise with all areas of the NTT DATA partnership to ensure thorough understanding and resolution of customer escalations
Escalation Handling: Escalate concerns as appropriate and as requested by customers

Fulltime

New

Customer Service Investigator

The Customer Service Investigator (CSI) serves as a crucial link between custome...

Location

India , Gurgaon

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum 6 months tenure working on the program (not applicable for resources hiring in India)
Experience in the credit card industry, particularly in customer service
Previous experience in handling escalated calls is preferred
Demonstrate high confidence while dealing with escalated situations and customers
Ability to think outside the box and provide individualized customer service tailored to specific issues
Excellent time management skills
Open to constructive feedback from supervisors, operational leads, and team coordinators
Ability to work well within limited timelines
Excellent organizational and communication skills, using tact and diplomacy both within the organization and with customers
Bias for action and proactive problem-solving

Job Responsibility

Manage ongoing escalation cases to ensure prompt, effective, and efficient resolution of customer issues
Ensure offline queues are managed within a 48-hour SLA
Track reasons for escalations to assist in analytical processes and reporting
Seek solutions to customer issues, acting as an agent and an advocate for the product
Communicate with customers to gather further information, provide updates, and request documentation
Liaise with all areas of the NTT DATA partnership to ensure thorough understanding and resolution of customer escalations
Escalate concerns as appropriate and as requested by customers

Fulltime

Credit Hire Supervisor

Douglas Scott

Location:
United Kingdom , Liverpool

Category:
Legal

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
May 30, 2025

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