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Credit Controller

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Brook-St Hiredonline

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Location:
United Kingdom , Pontypool

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Category:
Finance

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Contract Type:
Not provided

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Salary:

31000.00 GBP / Year
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Job Description:

Are you an experienced Credit Controller looking to join a friendly and growing team? This is a fantastic opportunity to join a well-established organisation based in Pontypool that values precision, teamwork, and clear communication. You'll play an important role in managing the company's credit function, supporting cashflow, and maintaining excellent relationships with both customers and colleagues.

Job Responsibility:

  • Managing customer accounts and ensuring payments are made in line with agreed terms
  • Proactively contacting clients to follow up on overdue invoices by phone and email
  • Keeping clear, accurate records of all communications and payment arrangements
  • Verifying invoices and resolving any issues or discrepancies with customers or internal departments
  • Working closely with colleagues in the finance team to produce reports and assist with credit-related admin tasks
  • Maintaining a professional, customer-focused approach while managing debt recovery
  • Assisting with account and payment queries, and providing cover for payment allocations when required
  • Escalating high-risk accounts to senior team members when necessary

Requirements:

  • A proven background in credit control and experience recovering overdue payments
  • Strong analytical abilities with an eye for detail and accuracy
  • Exceptional communication and negotiation skills - able to balance firmness with professionalism
  • Organised and team-oriented, with the confidence to build relationships across departments and with external clients
What we offer:
  • 33 days' holiday (including bank holidays)
  • Early finish every Friday at 1:00 PM
  • Supportive and friendly finance team culture
  • Excellent training and career development opportunities
  • Study support available for further qualifications

Additional Information:

Job Posted:
February 17, 2026

Employment Type:
Fulltime
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