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Are you detail-oriented and enjoy working with numbers? Do you strive to keep things organised? Can you build professional relationships with colleagues and customers to ensure timely collection of debts? If so, you could be our next team member. Cash flow is the lifeblood of any organisation, and that’s where you come in. You’ll be part of our financial operations, making sure income flows in smoothly through timely collection of outstanding debts and ensuring relationships with our valued customers are professional. You will chase payments, problem-solve and build trust. Key to keeping our finances healthy, supporting our members and making a real impact. With a part-time schedule (working pattern available over three or four days per week between Monday to Friday, 9am to 5pm) and a close-knit team environment, this is an opportunity to support the Chamber’s ability to invest in services that enhance local businesses and communities.
Job Responsibility:
Contact customers to collect outstanding payments by phone, email, and letter
Monitor aged debt reports and take action to recover overdue payments
Work with internal teams and customers to resolve payment queries
Accurately post and allocate receipts in the finance system
Keep clear records of all credit control activity
Help improve our credit control processes
Follow financial regulations and internal policies
Support the finance team with other administrative tasks
Requirements:
Experience in credit control or debt recovery
Able to work under pressure and meet tight deadlines
Strong communication skills, both written and verbal
Good attention to detail and a methodical approach to work
Proficiency when using Microsoft (in particular Outlook, Teams and Excel) as well as Finance systems (ideally Business Central)
An ability to work independently and as part of a team
A positive, proactive attitude and a commitment to confidentiality
The ability to visit the Chesterfield office for regular interactions with the Finance team and other colleagues for a minimum of two days per week. Flexibility to attend the office more frequently when requested is necessary
A minimum of 5 GCSE’s at grade C or above (or equivalent) including English and Maths
What we offer:
25 days holiday plus bank holidays each year (pro rata for part time)
8% employer contribution to pension scheme (non-contributory for employee)
Wellbeing support including access to Westfield Health plan, Mental Health First Aiders, self help toolkits, discounts and more
Your Birthday off plus an extra day of leave after 5 and 10 years' service
Life assurance (death in service support scheme) for your beneficiaries
Dress for the day policy and agile working practices (role dependent)
Two CSR days to take per year (volunteering activity)
Access to tax-free childcare and Bike2Work schemes
Special leave for bereavement, compassionate leave & dependent related time off
Learning and development opportunities
Flexibility to take unpaid leave, paid study leave & special leave for territorial army
Recognition and engagement schemes including our Our Stars
Tax free 45p per business mile for cars (up to 10,000 miles per year)
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