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The North America Consumer bank information management team provides reporting and business Insights support to help the business monitor/size the impact of various business strategies, campaigns and portfolio actions. The team helps the business take strategic decisions based on lots of data exploration, thorough understanding of business needs backed by structured thinking.
Job Responsibility:
Partner with stakeholders both internal to AIM and Global, to drive tangible outcomes
Interact regularly with business partners to understand their strategic priorities, develop context, proactively design and propose solutions
Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities
Great storytelling, influencing skills
Cutting Edge Data, Analytical, Modelling Tools and Platforms – Build, Setup and adopt cutting edge technologies and technology platforms to improve analysts efficiency, time to market and controls
Business critical Dashboards: self-explanatory and detailed dashboards to review the portfolio health with the business leaders with analytical backing of particular trends of interest
Assessing Campaign Impacts: Understand the campaign setup and through data exploration get the actual campaign performance in terms of P&L
Using the data put together a solution to optimize the marketing spends based on campaign performance
Opportunity sizing: Help the business with sizing the impact of various regulatory / market / business / strategic changes to the portfolio
Process Efficacy: Periodically review existing process and identify potential ways to streamline the process
Business Intelligence Tools: Deploy existing reports to other advanced reporting platforms
Requirements:
Degree in computer science, engineering, mathematics, operations research or other quantitative field and strong relevant industry experience
7-10 years relevant experience
Advanced process management skills, organized and detail oriented
Ability to mentor and guide analysts towards complex projects with specific financial outcomes
Positive outlook with a can-do mindset
Excellent understanding of statistics and probabilities
Good communication, Stakeholder management and team skills
Experience in working on Credit Cards and Retail Banking products is a plus
Control orientated and Risk awareness
Drive multiple projects involving large and complex data sets for the purposes of analysis/validation, leveraging relevant programming tools (e.g., SQL, SAS, SAS Macro)
Good understanding on Credit card business financials like P&L, Rewards points, APR pricing and can come up with financial estimates by looking at the macro-economic and historical trends
Good experience in analyzing Credit card portfolio, especially knowledge in interest rates, fees, interchange, penalty, rewards etc.
Experienced in Credit Card Rewards optimization & Reengineering strategies
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