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Brook Street have a fantastic opportunity to work with Plymouth Combined Court as a Court Usher on a temporary basis. Please see below specification and apply direct if you feel you would be a great fit for their team. Please note - For this position you will be required to work across the combined court and Plymouth magistrates court. The Court Usher is a pivotal role in court proceedings and a vital link between court users and the Judiciary to ensure the smooth running of the hearings.
Job Responsibility:
Collecting and delivering files and bundles to the judiciary and clerks ensuring they have the necessary papers
Providing support to colleagues & judiciary outside of court / hearing times
General clerical work, including use of computers and Switchboard
Filling out forms
Operating recording equipment and maintaining records of recordings of hearings
Sort and deliver lists of hearings for internal & external notice boards
Completing standard forms, etc where the information is clearly defined
Straightforward drafting such as acknowledgements and receipting, confirmations, court orders, warrants etc
Opening, sorting, distributing and dispatching post as required
Collecting and delivering post from appropriate offices
Ensuring Court rooms are supplied against requirements for relevant forms and stationary
Collecting and delivering stationary around the offices
Resulting, checking accuracy and completeness against guidelines or a proforma, straightforward money handling e.g. issuing jury payments, spending petty cash under instruction
Operating office and court equipment e.g. computers, fax machines, scanners, photocopiers, switchboards, franking machines, messaging equipment, tape, and video recorders etc
Answering standard telephone enquiries and passing messages to others
Preparing rooms for hearings, tribunals, trials, meetings and clearing the court / hearing room down at the end of the day etc
Using electronic diaries
Reception of parties to court including members of the public, judiciary, juries, solicitors and barristers, the police, representatives of external Agencies etc
Providing information related to proceedings, escorting court users into and from the building, swearing oaths etc
Calling people into court / hearing rooms in priority order, discussing with Court Clerks and Legal Advisers and liaising with the Witness Service as necessary
Answering face to face enquiries
Keeping parties informed of changes eg, of courtrooms and hearing times
Requirements:
Friendly and approachable manner
Strong communications skills
Ability to assist and address court users in a clear and confident manner
Ability to multi-task, prioritise and organise your own time undertaking some administrative tasks
Proficient using IT, with the attention to detail to ensure court documents are accurate
Able to adapt to and learn new software packages
Take pride in providing help and reassurance calmly and professionally in what can sometimes be challenging situations
Enhanced DBS checked
What we offer:
Guaranteed interview for veterans or spouses/partners of military personnel who meet all the essential criteria
Guaranteed interview for candidates with a disability who meet all the essential criteria