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Our client is seeking a highly organised and customer-focused Process Administrator / Estimator to coordinate deliveries to construction sites across the UK. You will work closely with customers, manufacturing facilities, and logistics partners to ensure orders progress smoothly from arrival through to final delivery.
Job Responsibility:
Arrange and manage deliveries with customers and freight providers
Prepare and issue delivery documentation for incoming orders
Keep customers informed of lead times and order status updates
Monitor invoices and delivery records to ensure accuracy
Manage customer enquiries and associated project documentation
Escalate issues where necessary and contribute to ongoing process improvements
Requirements:
Previous experience in logistics or a similar coordination role
Strong customer service and communication skills
Excellent organisational skills with strong attention to detail and the ability to prioritise workloads
Confident and professional telephone manner with strong relationship-building ability
Proactive problem-solver with a positive, team-oriented approach
What we offer:
Competitive salary plus annual bonus
25 days' holiday plus bank holidays
Pension contributions matched up to 6%
Supportive working environment with access to training and professional qualifications
Modern office, company laptop, and free parking
Clear opportunities for progression and role development within the business