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Our client, a global leader in risk and insurance solutions, is seeking a motivated Client Service Advisor. This hybrid role offers the flexibility to work from home and the Chelmsford office, providing a supportive environment where you can thrive. You'll play a crucial part in helping clients make informed decisions, delivering tailored risk solutions, and ensuring outstanding service at every step.
Job Responsibility:
Manage and support a portfolio of corporate clients, delivering excellent day-to-day service
Provide technical insurance and risk management advice
Work with Client Managers on tailored Service Plans and attend client/insurer meetings
Recommend improvements to insurance programmes and negotiate terms with insurers
Prepare marketing presentations and cover comparisons with the Broking Manager
Build strong insurer relationships and resolve client queries efficiently
Identify opportunities to offer wider business solutions
Ensure compliance with company policies and risk frameworks
Requirements:
Demonstrated experience in the insurance industry, ideally within commercial risks
Knowledge of global placements (beneficial but not essential)
Strong commercial mindset with understanding of market forces and risk factors
Proven background in delivering exceptional client service within a consultative environment
Confident communicator and presenter
Analytical, detail-driven, and proactive
Solution-oriented, resilient, and able to take ownership of challenges
Collaborative team player
Nice to have:
Knowledge of global placements
What we offer:
Professional development opportunities
Collaborative, innovative, and inclusive team culture
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