Core Accounts Product Manager, Citi

Citi

Location:
United Kingdom, London

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

This role is crucial for driving the Core Accounts product management agenda across 51 markets within the UK, Europe & MEA Clusters. The incumbent will be responsible for managing the existing DDA (Demand Deposit Account) product within our bank-in-a-box platforms. This involves comprehensive ownership of product definition, development, and execution, including building and prioritizing a product backlog and business requirements, defining associated product and business processes, and ensuring robust risk & controls. This position requires a senior candidate with a strong background in product management and product risk & controls, combined with knowledge and/or experience in Services and associated business processes. The role reports directly to the UK, Europe & MEA Cluster Head of Core Accounts and involves close partnership with other Services product teams, technology, operations, and risk & controls first and second line teams.

Job Responsibility:

Own Core Accounts product documentation (including Regulatory Reference Guides) and ensure adherence to standards and regulations at a Market level
Drive product development and execution by identifying, prioritizing, and authoring product/business requirements, participating in agile planning sessions, and ensuring solutions deliver on investments
Manage the ongoing performance and maintenance of DDA products, focusing on client experience, pricing, risk, and distribution strategies
Provide strategic direction on product development, representing customer needs and partnering with sales and client management to identify and size new opportunities
Reinforce the value stream model across Product and Technology teams, driving ownership and accountability for capabilities residing on legacy core banking infrastructure
Ensure product governance and compliance by participating in the Product Approval Program and managing proactive product, documentation, credit, legal, and regulatory risks for all markets
Appropriately assess and mitigate risk in all business decisions, safeguarding Citigroup's reputation and assets, ensuring compliance with laws, policies, and escalating control issues transparently
Build consensus and awareness of the product value proposition throughout the organization and with key partners

Requirements:

Extensive experience in Product Management and/or Product Development discipline
Strong knowledge of Core Accounts/DDA and Services products, with a proven ability to work at scale
Deep expertise in establishing and enhancing a Product controls environment
Proven ability to make complex judgments, solve intricate problems, and develop effective solutions
Demonstrated experience driving software delivery transformation through Agile practices and fostering a Continuous Delivery culture
Exceptional diplomacy, influencing, and presentation skills for effective engagement with both internal and external stakeholders, including clients and senior management
Bachelor’s/University degree required
Master’s degree preferred

What we offer:

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance-related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Additional Information:

Job Posted:
September 20, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Core Accounts Product Manager