Coord-Office, Marriott Bonvoy

Marriott Bonvoy

Location:
China, Shanghai

Category:
Office Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.

Job Responsibility:

Serve as the point of contact for clients
Enter and retrieve information from computer databases
Operate standard office equipment
Prepare documents using various software
Transmit information or documents
Follow company policies and procedures
Welcome and acknowledge guests
Develop and maintain positive working relationships
Report accidents, injuries, and unsafe work conditions
Perform other reasonable job duties as requested

Requirements:

Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests
Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests
Operate standard office equipment other than computers
Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software
Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness
Enter and locate work-related information using computers and/or point of sale systems
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation
Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette
Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
Report accidents, injuries, and unsafe work conditions to manager
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Perform other reasonable job duties as requested by Supervisors

Nice to have:

Passionate
Active and takes pride in maintaining well-being
Optimistic
Adventurous

What we offer:

Equal opportunity employer
Valued and celebrated unique backgrounds
Commitment to non-discrimination
Empowerment of guests to enhance their well-being
Passionate and engaged associates
Embrace well-being practices both on and off property

Additional Information:

Job Posted:
July 14, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Coord-Office