Conversational Design Intern Jobs

Product Design Intern, Conversation Intelligence

We seek driven designers to shape the future of AI Agent products at Cresta. Whe...

Location

Canada , Toronto

Salary:

30.00 - 50.00 USD / Hour

Cresta

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent in UX Design, HCI, or a related field
Experience with designing AI Agents, Virtual Agents, or Conversational AI
Strong portfolio showcasing user-centric design thinking, polished UI craftsmanship, and innovative interaction paradigms
Excellence in prototyping: skilled at using tools like Cursor, Claude Code, V0, or the latest AI tools to build realistic prototypes
Proficiency in design tools such as Figma, prototyping tools such as Cursor, Claude or V0 to create interactive prototypes
Strong at product thinking + a blend of UX disciplines (interaction design, prototyping, visual design, and user research)
Have a deep curiosity about the underlying tech of our products

Job Responsibility

Generate novel UX ideas for AI Agents, considering the needs of various user personas
Think through user and business problems, propose reasonable solutions, create detailed mockups, prototype to explore further and work with engineers to build them
Actively involved in defining product strategy and feature requirements
Constantly talk to our customers from contact centers - gathering insights into user pain points before and during the development process, and validating features to improve usability
Collaborate closely with Engineers, PMs, ML experts, Customer Success, and Sales
Be the design advocate and push for the highest quality of the polish
Constantly identify areas of opportunities and future work for the products
Have good judgment of when to ship: perfect is the enemy of good

What we offer

Lunch can be expensed (up to $25) while working in the office
PT0: 4 days
Compensation for this position includes a base salary, equity, and a variety of benefits

New

AI Conversation Design Specialist

This role is focused on creating a Conversational AI-driven self-service experie...

Location

Munich; Berlin; Dublin

Salary:

Not provided

Personio SE & Co. KG

Expiration Date

Until further notice

Requirements

4–6 years of experience delivering AI Agents or chatbots (voice, chat, email, and messaging) preferably in SaaS, technology, or customer experience
German fluency highly preferred
Hands-on experience with chatbots / AI copilots such as Intercom Fin, Decagon, MavenAGI, Ada, Forethought or equivalent
Familiarity with APIs, comfortable occasionally writing snippets of code to bring in data from other systems into Intercom Fin
Strong understanding of AI/ML concepts, natural language processing, and customer support technologies (e.g., chatbots, virtual assistants)
Experience working with data analytics tools and interpreting model performance metrics
Demonstrated ability to translate business needs and customer pain points into technical requirements for AI solutions
Experience collaborating with Product, Engineering, Data, Systems, Customer Support, and Professional Services teams
Knowledge of customer experience metrics (CSAT, NPS, etc.) and best practices in B2B SaaS
Strong project management skills, including Agile or similar methodologies

Job Responsibility

Self-Service and Productivity Outcomes: Drive contact volume reduction and self-service by implementing solutions for top contact drivers, as well as driving Support Agent productivity and handling time through improvements to co-pilots
AI Conversation Automation: Develop AI automated workflows / agent operating procedures, run batch tests, configure personalized answers, and reverse engineer unresolved conversations
Conversation Design: Architect natural, useful interactions between customers and AI chatbots. Design the flow and logic of conversations for the chatbots, partnering with subject-matter experts. You tune and design bot conversations —flows, intents/tagging, prompts/responses, fallback logic— to cut hallucinations, misroutes, and unnecessary handoffs
AI Service Journey Design: Define and govern AI↔human and AI↔AI handoffs (confidence thresholds, triggers, routing rules), ensuring brand voice, privacy, and responsible-AI standards, building a deep knowledge of our customer journeys and user stories to anticipate and design for different scenarios
Data Integration: bring data from 3rd party systems and our own product into Intercom Fin to improve AI conversation effectiveness
Performance Monitoring and Improvement: Track key metrics (e.g., self-serve resolutions, monthly active users, deflection rates, resolution time, customer experience score, NPS) to evaluate AI impact, identify gaps, and implement improvements
AI Solution Delivery: Lead the implementation of AI-powered tools (e.g., chatbots, copilots, virtual assistants) that address common customer pain points and streamline support and professional services processes, and partner with Engineering and Systems on integrations and fixes
Cross-Functional Collaboration: Work closely with Product, Engineering, Customer Experience, Data and Systems teams to ensure AI solutions are aligned with customer needs and business objectives, and that we integrate seamlessly with the Personio Assistant and internal support tooling
Continuous Quality Improvement: Oversee the ongoing quality fine-tuning of AI tools using real customer data and feedback to improve routing, accuracy, relevance, and customer satisfaction. You approach with a product mindset, anticipating edge cases and interaction effects, and regression test as new changes are introduced. You monitor bot/service health, triage incidents and misroutes, and coordinate rapid fixes and postmortems as needed
Change Management: Champion the adoption of AI tools within customer-facing teams, supporting the development of training materials and enablement sessions dedicated to developing AI proficiency within CX

What we offer

Receive a competitive reward package – reevaluated each year – that includes salary, benefits, and pre-IPO equity
Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years
Make an impact on the environment and society with 1 (fully paid) Impact Day
Receive generous family leave, child support, mental health support, and sabbatical opportunities
We enjoy gathering for meals, cultural initiatives, and events like local Summer Sessions and year-end celebrations. There's also healthy snacks, drinks, and a weekly catered lunch
20 Flex Days per year to work remotely from other locations

Fulltime

Interior Design Intern

Design Collaborative’s Interior Design Intern is an explorer, a sponge, and a te...

Location

United States , Fort Wayne

Salary:

Not provided

Design Collaborative

Expiration Date

Until further notice

Requirements

Completion of 1 year of higher education toward a degree in interior design
Submission of an online portfolio that demonstrates design process and innovative design solutions (PDF format with 2-4 work samples)
Submission of a resume
Exercise sound time management and organizational skills while multi-tasking
Demonstrate strong written and verbal communication
Ensure an attention to detail when handling projects
Ability to meet deadlines and prioritize multiple tasks

Job Responsibility

Participation in project design through all stages including Conceptual Design, Schematic Design, Design Development, Construction Documentation, and Construction Administration
Presentation graphics preparation
Verbal presentations, communications of ideas to contractors
Involvement in on-site activities through documentation of existing structures, field surveys, and job site visits
Exposure to client and project team meetings
Bring fresh new ideas into Design Collaborative
For Mid-College Intern: Exposure toward reviewing shop drawing submittals
Increase knowledge of how to detail casework and finish applications
Familiarity with delivery methods and bidding process
Familiarity with using and adhering to production standards and protocols

New

Graphic Design Intern

Under direct supervision, the Graphic Design Intern supports the Marketing team ...

Location

United States , Bonita Springs

Salary:

19.00 - 20.00 USD / Hour

Rittenhouse Village At Michigan City

Expiration Date

Until further notice

Requirements

Current college student or Bachelor’s degree in Graphic Design, Marketing, Communications, Public Relations or similar field preferred
Knowledge of content management systems appreciated
Computer proficiency
knowledge of Microsoft Suite
Excellent short-form and long-form writing skills in a variety of voices and tones
Solid grammar, editing and proofreading capabilities
Social fluency and a solid understanding of how to drive conversation and engagement across digital channels
Ability to think strategically and conceptualize creatively
Ability to take direction and manage multiple responsibilities and deadlines in a fast-paced environment
Ability to build relationships and articulate ideas well

Job Responsibility

Design marketing collateral and advertising materials to support ManCo community lead generation and brand awareness efforts
Assist in managing project timelines, tracking deliverables, and ensuring deadlines are met
Collaborate with ManCo Marketing Leaders and other Marketing team members to keep projects on schedule
Prepare and package final design files for production or digital use
Organize and maintain creative asset libraries for easy access and version control
Support campaign launches by coordinating approvals and trafficking creative assets
Create or update website graphics and visual elements to support community marketing initiatives
Assist marketing team with essential administrative projects or duties

Conversational AI Designer

As part of Cresta's Conversation Design team, you will assist in designing high ...

Location

United States

Salary:

60000.00 - 95000.00 USD / Year

Cresta

Expiration Date

Until further notice

Requirements

Strong communication skills (verbal and written)
Desire to work in a fast-paced environment with the opportunity to learn and develop a wide range of skills
General knowledge of Conversational AI and natural language processing models
Background in Linguistics preferred
Experience working with Python is a plus
Experience working with Dialogflow CX or another bot design platform is a plus

Job Responsibility

Assist with all stages of our AI Delivery projects - designing, building, deploying, and tuning AI solutions for multiple customers
Collaborate with internal and external stakeholders to design and build solutions that help customers achieve their business objectives using Cresta's AI product suite
Assist in designing solutions for contact centers in sales, retention, collections, and customer service across a range of verticals
Define labeling guidelines to be used to train conversational AI models, and assist with labeling as needed
Lead model maintenance efforts to ensure that Cresta's AI models continue to meet our quality standards
Design and develop virtual agent solutions using Google's Dialogflow CX

What we offer

Variety of medical, dental, and vision plans
Paid parental leave
Monthly Health & Wellness allowance
Work from home office stipend
Lunch reimbursement for in-office employees
PTO: Flexible
Equity

Fulltime

Engineering Intern – Mechanical

Design Collaborative’s Engineering Intern is an explorer, a sponge, and a team p...

Location

United States , Fort Wayne

Salary:

Not provided

Design Collaborative

Expiration Date

Until further notice

Requirements

Completion of 1 year of higher education toward a degree in electrical, mechanical, or architectural engineering
Interest in the building design industry (Architectural / Engineering / Construction)
Submission of a resume
Exercise sound time management and organizational skills while multitasking
Demonstrate strong written and verbal communication
Ensure an attention to detail when handling projects
Autodesk Revit, AutoCAD, Adobe Suite product experience is an asset
Ability to meet deadlines and prioritize multiple tasks

Job Responsibility

Participation in project design through all stages, including Conceptual Design, Schematic Design, Design Development, Construction Documentation, and Construction Administration
Presentation graphics preparation
Verbal presentations, communications of ideas to contractors
Involvement in on-site activities through documentation of existing structures, field surveys, and job site visits
Exposure to client and project team meetings
Bring fresh new ideas into Design Collaborative
Same as above
1+ years of engineering internship experience preferred
Exposure toward reviewing shop drawing submittals
Familiarity with delivery methods and bidding process

New

Lifecycle Retention Specialist

This is a dynamic, dual-focus role that requires a blend of exceptional project ...

Location

Colombia

Salary:

Not provided

Lilo Social

Expiration Date

Until further notice

Requirements

Klaviyo Proficiency: You must have direct, hands-on experience managing, building, segmenting, and optimizing campaigns and flows within the Klaviyo platform for e-commerce/DTC brands
Digital Agency Experience: Proven experience in a fast-paced agency environment, managing multiple client accounts simultaneously
eCommerce / DTC Knowledge: Strong understanding of e-commerce business models and the critical role of email/SMS in the customer lifecycle
Proven Project Management Skills: Demonstrated ability to create and maintain project plans, manage complex timelines, and coordinate cross-functional teams (creative, strategy, tech) to hit delivery deadlines
Exceptional Communication: Experience in a client-facing role with the ability to clearly articulate technical requirements and manage constructive conversations both internally and externally

Job Responsibility

Hands-On Execution & Technical Deliverables: Klaviyo & Platform Management: Directly manage, build, QA, and deploy email campaigns and SMS messages within Klaviyo
Technical Build: Own the technical setup of marketing flows/automations (e.g., Welcome Series, Abandoned Cart), ensuring proper segmentation, trigger logic, and integration health
Quality Assurance (QA): Serve as the final technical checkpoint, rigorously testing deliverability, rendering, tracking, and segmentation before any email or SMS is deployed
Performance Monitoring: Proactively monitor key metrics (open rates, CTRs, conversion, ROI) and flag insights or anomalies to the Strategy team
Project & Account Management: Client Communication & Relationship: Serve as the main liaison, maintaining strong client relationships and translating their marketing needs into clear, actionable direction for the internal teams
Project Planning & Organization: Maintain comprehensive project plans and timelines for all assigned clients, managing priorities and deadlines to ensure the timely and high-quality delivery of all email and SMS assets
Internal Coordination: Coordinate daily with internal teams (Design, Content, Strategy) to ensure the required creative assets and copy are delivered on time and meet the technical specifications for deployment
Reporting Support: Organize performance data and help prepare audit/growth reports for Strategists to present to the client

Fulltime

New

Senior Landscape Architect/Project Manager

We’re looking for an individual with expertise in, and a love of, project manage...

Location

United States , Chicago

Salary:

90000.00 - 110000.00 USD / Year

Hoerr Schaudt Landscape Architects

Expiration Date

Until further notice

Requirements

Bachelor’s or master’s degree in landscape architecture or architecture from an accredited university
Minimum 7 years of relevant professional project management experience
Critical and creative thinking when it comes to project design work
Experience with and ability to manage, mentor and train staff
Creative and communicative hand and computer graphic abilities
Hands-on proven ability to coordinate the delivery of large-scale, high-quality projects with high profile clients
High proficiency with SketchUp, AutoCAD, Adobe Creative Suite, and Office 365
Excellent organizational skills and love of problem solving
Experience with project budgeting and billing
Energetic attitude and ability to work well within a team and a hands-on, strategic environment

Job Responsibility

Design collaboration with internal team members
Planning/oversight of project timelines and budgets
Defining project scope and objectives
Mentoring project designers
Interacting with clients and consultants
Proactive coordination to maximize design collaboration with internal team members, consultant and key project stakeholders
Create and proactively manage project work plans (project schedules, fee, deliverables, etc.)
Master and effective application of our processes (Hoerr Schaudt Playbooks)
Maintain overall design intent and standards throughout the process
Advancing project designs, especially during design development phases

What we offer

Competitive salary and benefits package
Opportunities for professional development and career growth
Collaborative and supportive work environment
Access to cutting-edge tools and technologies in landscape design
Health benefits
Paid time off
401(k)
To/from office commute paid, or parking provided
Opportunities for career growth within a dynamic and expanding company

Fulltime

Conversational Design Intern

Cresta

Location:
Canada, Toronto

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 07, 2025

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