Conversational AI QA Engineering Lead Director

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. We are looking for an exceptionally skilled and driven Conversational AI QA Engineering Leader. The ideal candidate will have a robust background in building and guiding high-performing QA teams focused on conversational AI solutions. This role involves coaching and mentoring QA engineers to ensure the delivery of high-quality voice and chatbot products and services through rigorous testing and validation strategies. If you are passionate about quality assurance in conversational AI and have a proven track record of leading successful QA teams in a fast-paced environment, we would love to hear from you.