Control Manager, HSBC

HSBC

Location:
Poland

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The GCIO Chief Control Office (CCO) team plays an important role in enabling the bank to operate within its risk appetite by ensuring efficient and effective risk and control management. We provide operational risk and control expertise, specialist technical knowledge and a deep understanding of the businesses and functions we serve.

Job Responsibility:

Work with colleagues in GCIO CCO, 2nd Line of Defence and stakeholders across GCIO to understand their risk and control management processes and identify areas of improvement
Collaborate with GCIO CCO Shared Services Framework team to improve existing procedures and draft new ones leveraging available automation and more data driven risk and control information
Create workflows outlining existing and new processes and identify opportunities for enhancement using available automation
Collaborate with internal teams and stakeholders to introduce improved processes and co-ordinate transition activities to ensure minimal disruption to operations
Communicate complex problems in simple, understandable format and obtain support from stakeholders to ensure alignment of the proposed changes
Monitoring of new and enhanced processes, gathering feedback and introducing changes to address the feedback

Requirements:

At least 3 years of hands-on experience in product analysis
Understanding of project management concepts
Working knowledge of Incident/Problem/Change Management frameworks such as ITIL or ISO 9000:2000
Experience with analysing high volumes of complex data and present findings in simple and understandable format
Ability to work in a complex, change environment and respond to challenges arising from working with big transformation programs
Experience with Risk and Control Management, Key Control Indicators, Key Risk Indicators and Key Performance indicators
Strong communication skills to influence and challenge stakeholders
Knowledge of process mappings and modelling techniques

Nice to have:

Experience across IT, Operations, Risk Management, and/or Audit roles requiring management of diverse risk types
Six Sigma, Business Process Management (BMP) certificates

What we offer:

Competitive salary
Annual performance-based bonus
Additional bonuses for recognition awards
Multisport card
Private medical care
Life insurance
One-time reimbursement of home office set-up (up to 800 PLN)
Corporate parties & events
CSR initiatives
Nursery discounts
Financial support with trainings and education
Social fund
Flexible working hours
Free parking

Additional Information:

Job Posted:
August 21, 2025

Expiration:
November 21, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Control Manager