Contract Support Administrator Job at CLC Group (Walsall)

Contract Support Administrator

CLC Group

Location:
United Kingdom , Walsall

Category:
Office Administration

Contract Type:
Not provided

Salary:

25000.00 - 28000.00 GBP / Year

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Job Description:

We’re looking for an organised, detail-driven Contract Support Administrator to join our Walsall team on a 6-month Fixed Term Contract, supporting the delivery of fire compartmentation works within planned maintenance contracts for social housing providers. You’ll play a key role in ensuring all compliance-related documentation, such as asbestos reports, fire risk assessments and completion evidence, is gathered, verified and stored accurately. This role is essential in helping our operational teams deliver safe, compliant and efficient services across multiple contracts.

Job Responsibility:

Access and download asbestos reports, Fire Risk Assessments (FRAs) and other compliance documents from client portals
Obtain accurate resident contact information to support scheduling and access arrangements
Retrieve completion reports and photographic evidence from specialist software systems
Maintain accurate, up-to-date records of completed works, outstanding actions and documentation status
Work closely with the Contracts Manager, schedulers and site teams to ensure administrative processes are completed efficiently
Prepare compliance packs and reports for internal use and client submission
Update trackers and databases to reflect project progress and compliance requirements
Support multiple contracts simultaneously, each with specific client systems and document expectations
Respond to internal and external queries professionally and in a timely manner
Maintain high levels of accuracy, confidentiality and data security in line with regulatory and company standards

Requirements:

Previous administrative experience, ideally in construction, housing, planned maintenance or compliance
Strong IT skills, including Microsoft Excel, Outlook and Word
Excellent attention to detail and organisational skills
Ability to manage a high volume of tasks across multiple contracts
Confident communicator with a professional telephone and email manner
Able to work independently and collaboratively under the guidance of a Contracts Manager
GCSEs (or equivalent) in English and Maths, essential
NVQ or similar qualification in Business Administration or Customer Service — desirable
A DBS check may be required due to handling sensitive resident information

Nice to have:

Experience using client portals or document management systems (e.g. Bolster, PlanRadar, Boris) is highly desirable
NVQ or similar qualification in Business Administration or Customer Service — desirable

What we offer:

25 days’ annual leave + bank holidays
Up to £2,000 colleague referral fee
Long-service awards
Perkbox – access to free coffees, cinema tickets, discounts and wellbeing offers
1 paid volunteer day each year
Ongoing training, support and opportunities for progression, we promote from within
Full training on internal systems and client processes will be provided

Additional Information:

Job Posted:
January 07, 2026

Expiration:
January 22, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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