Content Analyst Job at Tempest (Philadelphia)

Analyst Relations Intern

The Communications team helps shape the image and reputation of Atlassian, our p...

Location

United States

Salary:

29.00 - 40.00 USD / Hour

Atlassian

Expiration Date

Until further notice

Requirements

Able to commit to a 12-week full-time (40hrs/week) program during Summer 2026
Currently enrolled full-time in a Bachelor’s degree program and returning to the program after the completion of the internship, graduating by June 2027
At this time, we are only open to entry-level candidates with less than a year of professional experience (this does not include internships/co-ops)

Job Responsibility

Contribute to communications strategies and campaigns
Write content that will be read by thousands of readers
Have your voice heard by the team
Gain experience learning how to spot a great story for external amplification
Decide which channels are best for that story
Develop the story angle so it is compelling to our intended audience
Land the story in the desired channel/outlet

What we offer

Health and wellbeing resources
Paid volunteer days

Fulltime

Knowledge Management Analyst

The Knowledge Management (KM) Analyst is responsible for the health, accuracy, a...

Location

United States , Pataskala

Salary:

Not provided

Ann Taylor

Expiration Date

Until further notice

Requirements

2+ years of experience in a Knowledge Management, Content Strategy, or Quality Assurance role, preferably within a retail or large contact center environment
Proficiency with Knowledge Management Systems (KMS) platforms (e.g., NiCE mPower)
Proven ability to use data (search logs, usage reports, C-Sat/FCR metrics) to drive content strategy and decision-making
Excellent written and verbal communication skills with a demonstrated ability to translate complex technical information into clear, easy-to-understand content

Job Responsibility

Monitor and Analyze KB Performance: Routinely track and report on key knowledge metrics, including usage rates, search success, content findability, and article deflection rates
Ensure Content Accuracy: Implement a proactive auditing schedule and content decay process to ensure all articles, policies, and procedures are current, compliant, and accurate
Identify Content Gaps: Analyze agent and customer search data, feedback submissions, and support ticket trends to identify critical missing or inadequate knowledge content
Enforce Content Standards: Own and maintain the KM Style Guide and quality standards, ensuring all new and updated content adheres to tone, formatting, and clarity requirements
Manage Feedback Loop: Govern the workflow for submitting, reviewing, and acting on agent and customer feedback, ensuring quick resolution and improved content quality
Optimize Publishing Workflow: Manage the content lifecycle (drafting, review, approval, publishing, and archival), ensuring efficiency and speed to market for critical updates
Support AI Solutions: Act as the KM Subject Matter Expert (SME) for all AI and automation initiatives (e.g., chatbots, virtual agents, self-service portals) that rely on the knowledge base
Maintain AI Readiness: Ensure KB content is optimized for machine consumption, including proper tagging, classification, and metadata to maximize the effectiveness of AI deflection
Analyze Experience: Monitor the agent and customer experience within the KM tools and AI channels, providing actionable insights to enhance usability and reduce friction

What we offer

You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand’s discount policies
Support for your individual development plus opportunities for career mobility within our family of brands
A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities
Medical, dental, vision insurance & 401(K)
Employee Assistance Program (EAP)
Time off – paid time off & holidays

Fulltime

Sports Betting Analyst

Our Mission is to be the world’s leading digital sports media company, making sp...

Location

United States , Remote

Salary:

Not provided

Better Collective

Expiration Date

Until further notice

Requirements

2–4 years of experience in sports betting analysis, sports data, or betting content creation
Experience with betting tools like Bet Labs, APIs, SDQL, or other data analysis platforms
Familiarity with crafting high-performing content for social platforms like X, Instagram, and TikTok
A deep understanding of odds, betting markets, and major U.S. sports (NFL, NBA, MLB, CFB, CBB)
Strong writing and communication skills

Job Responsibility

Discover profitable trends & build systems: Use internal tools and databases to identify betting trends and profitable angles, then build and iterate on betting systems and filters across leagues (NFL, NBA, MLB, CFB, CBB, etc.)
Create engaging, social-first content: Translate insights into social-first formats, including tweets, graphics, short-form scripts, and videos, and collaborate with designers and video editors to bring these data stories to life
Empower our community: Assist with Discord channels by posting insights, engaging with users, answering questions, and providing real-time commentary during major betting events
Drive continuous improvement: Track the performance of your systems and content to refine and improve your work, helping to maintain a database of pick performance, trends, and content impact

What we offer

Full health benefits (medical, dental, vision)
Medical with Cigna & Kaiser with excellent coverage
Unlimited PTO
401K employer match
Life and disability insurance
Bonus program
Extended paid parental leave
Life & Disability Insurance
Pet insurance
Employee Assistance Program with Mental Health Resources available for you and your family group

Fulltime

Senior SEO Analyst

We’re looking for an exceptional individual. The successful applicant must be a ...

Location

United States , Tempe

Salary:

Not provided

Zion & Zion

Expiration Date

Until further notice

Requirements

Knowledge of white hat SEO and how to increase organic traffic
Ability to manage a site migration to a new site and/or new domain
Knowledge of SEO best practices and the ability to do an SEO audit
Knowledge of technical SEO and an ability to talk at a high level with our development team to institute SEO changes to clients’ websites
A hunger for knowledge and a method to stay up to date with the latest SEO trends.
4+ years experience

Job Responsibility

Monthly SEO Reporting
SEO Site Audits
Backlink Analysis
Canonical Maps
Migration Maps
Local SEO
Content Strategy

Qa Analyst

The Quality Assurance (QA) Specialist plays a critical role in ensuring consiste...

Location

Philippines , Imus or Bacoor, Cavite

Salary:

Not provided

Appen

Expiration Date

Until further notice

Requirements

Previous experience in quality assurance, content moderation is highly preferred
Proficient in English – reading, writing, speaking, and listening (B2 level or higher)
College graduate is a must but those with relevant experience will be considered
Candidates must demonstrate a willingness to work on-site with a flexible schedule at our office locations in Imus or Bacoor, Cavite

Job Responsibility

Conduct Daily QA Audits Performs a set number of quality audits each day to ensure adherence to processes, guidelines, and client requirements
Monitor Quality Updates Tracks and reviews all quality-related updates received from the client to ensure timely dissemination and correct implementation
Data Quality Assurance: Make sure all annotations are accurate and consistent by following set guidelines and standards
Documentation: Keep clear records of your work, including any issues or findings from the comparison process
Continuous Improvement: Suggest ways to improve tools and processes based on your experience and insights from the tasks
Provide on-the-floor support, answer associate queries, and clarify quality-related concerns in real time
Publish and distribute daily QA performance reports to relevant stakeholders

Vp-marketing

Metabase is the easiest way for people to get insights from their data, from tin...

Location

United States

Salary:

Not provided

Metabase

Expiration Date

Until further notice

Requirements

You know what resonates with developers and data analysts, and you can create authentic messaging and content strategies that our user base appreciates
You have built a successful, comprehensive marketing strategy to reach and win target personas and achieve business growth goals, especially at a scaling startup and in a PLG context
You understand the current market landscape around Open Source Software and Data
You understand all parts of a marketing funnel and can correctly measure impact to inform decision-making and optimize performance
You work effectively with cross-functional teams (product, design and engineering) to run experiments and build growth channels
You are equally comfortable diving deep into the details and zooming out to grasp the full picture
You are comfortable rolling up your sleeves as an effective hands-on contributor and as a leader in building high-performing teams
You thrive in ambiguous, scrappy fast moving startup environments

Job Responsibility

Define the marketing strategy and build the team and marketing engine to meet our growth goals
Work with Success Engineering to grow our large user, developer and partner communities
Have a hands-on approach to moving key marketing initiatives and deliverables forward in parallel with building your team
Articulate Metabase’s unique value proposition to analysts, developers and teams Lead the creation of content, community engagement, and social strategies that generate public conversations and an engaged following
Build awareness of Metabase through experimentation with a variety of channels and messages
Build out the marketing operations backend and instill a culture of quantitative rigor in parallel with fostering creativity and experimentation

What we offer

flexibility (define your own schedule and work from wherever you want)
autonomy
an environment that fosters growth, learning, and development

Fulltime

Content Analyst

Content Analyst will work with our Content team to expand AlphaSense’s content o...

Location

India , Mumbai

Salary:

Not provided

AlphaSense

Expiration Date

Until further notice

Requirements

Outstanding oral and written communication skills
0-4 years of data entry and/or data maintenance experience
A high aptitude and willingness to learn
Knowledge of MS Office, Google Suite and basic technical knowledge
Superior Excel Skills
Ability to distill and explain complex issues in simple terms
Energetic and creative individual, possessing natural curiosity with the ability to learn quickly and adapt
Effective time management and task prioritization when under pressure
Ability and interest to work independently
Must be able to work a late shift to support the U.S. revenue team

Job Responsibility

Research & Analysis: Discover new sources of content available on the web to augment our content offering, and additionally evaluate web sources to be onboarded. Strategize and assist in creating frameworks of operation to optimally achieve project goals
Content Onboarding & Maintenance: Review content processing alerts. Verify and upload company presentations and other content from company, regulatory, and other websites. Configure new web scraping jobs via an admin interface. Maintain existing scraping jobs, adjusting configuration as needed to ensure quality content ingestion. Define requirements for quality reports and execute quality reports
Troubleshooting Content Issues : Bring new ideas and concepts forward to develop innovative and effective ways of troubleshooting content issues
Content Support: As a subject matter expert, you will be responsible for 3rd level support, addressing content-related inquiries. Escalate to internal teams and externally to content providers when necessary, raise tickets, and track issues. Coordinate with engineering teams, product managers, and content providers regularly
Coordinate with content providers : Proactively follow up with content providers and internal teams in order to resolve issues in a timely manner. Keep the stakeholders/requestors up to date on their reported issues
Content Flow Monitoring & Reporting : Track processing state, generate content usage reports, and maintain logs of content requests (e.g., via Productboard or similar tools)
Documentation : Create, update, and document content onboarding processes
Quality Assurance and Quality Control: review documents for property categorization and tagging across our processing pipeline of content

Content Analyst

Content Analyst will work with our Content team to expand AlphaSense’s content o...

Location

India , Delhi

Salary:

Not provided

AlphaSense

Expiration Date

Until further notice

Requirements

Outstanding oral and written communication skills
0-4 years of data entry and/or data maintenance experience
A high aptitude and willingness to learn
Knowledge of MS Office, Google Suite and basic technical knowledge
Superior Excel Skills
Ability to distill and explain complex issues in simple terms
Energetic and creative individual, possessing natural curiosity with the ability to learn quickly and adapt
Effective time management and task prioritization when under pressure
Ability and interest to work independently
Must be able to work a late shift to support the U.S. revenue team

Job Responsibility

Research & Analysis: Discover new sources of content available on the web to augment our content offering, and additionally evaluate web sources to be onboarded. Strategize and assist in creating frameworks of operation to optimally achieve project goals
Content Onboarding & Maintenance: Review content processing alerts. Verify and upload company presentations and other content from company, regulatory, and other websites. Configure new web scraping jobs via an admin interface. Maintain existing scraping jobs, adjusting configuration as needed to ensure quality content ingestion. Define requirements for quality reports and execute quality reports
Troubleshooting Content Issues : Bring new ideas and concepts forward to develop innovative and effective ways of troubleshooting content issues
Content Support: As a subject matter expert, you will be responsible for 3rd level support, addressing content-related inquiries. Escalate to internal teams and externally to content providers when necessary, raise tickets, and track issues. Coordinate with engineering teams, product managers, and content providers regularly
Coordinate with content providers : Proactively follow up with content providers and internal teams in order to resolve issues in a timely manner. Keep the stakeholders/requestors up to date on their reported issues
Content Flow Monitoring & Reporting : Track processing state, generate content usage reports, and maintain logs of content requests (e.g., via Productboard or similar tools)
Documentation : Create, update, and document content onboarding processes
Quality Assurance and Quality Control: review documents for property categorization and tagging across our processing pipeline of content

Content Analyst

Tempest

Location:
United States , Philadelphia

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 12, 2025

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