CrawlJobs Logo

Connectivity Services Engineer

https://www.citi.com/ Logo

Citi

Location Icon

Location:
India , Chennai

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The role works within the Citi Endpoint Services domain as part of the Connectivity Services team and is responsible for ensuring products are relevant to business use cases, meet and exceed user and business expectations and are supported by approved business cases. The Connectivity Services Engineer has direct interaction with operational product managers, vendors, engineers, and senior managers to ensure technology is delivered within the appropriate business context. This role is also part of a team that manages the relationship with users and sponsors to understand business requirements, runs and manages pilots and proof of concepts via our Early Adopter program and drives adoption of solutions to improve business productivity.

Job Responsibility:

  • Define Connectivity Strategies and directions, key products, and solutions
  • Research and develop industry leading architectures together with various other R&D teams
  • Do hands-on lab testing
  • Benchmark test of various Remote Access products to determine product capabilities and limitations
  • Build and maintain of key vendor relationships, ensure close co-operation with key suppliers and security/network companies
  • Write and publish designs, test results and best practice build and configuration guides for the global audience
  • Proactively participate in the development of large-scale enterprise security strategies, advise on emerging technologies
  • Drive client satisfaction by identifying and developing process improvement and automation initiatives while ensuring compliance of solutions to operations roadmap
  • Work closely with Information Security Officer organization and compliance officer to close the security gap between the product and security standard

Requirements:

  • Bachelor's degree in computer science or related Information Systems disciplines
  • Minimum of 5 years’ experience
  • Hands-on Cisco networking devices (routers, switches, ASA/FirePower, etc) administration, engineering, and configuration
  • Hands-on Working knowledge of Zscaler Internet and Private Access
  • Expertise with load Balancer architecture, deployment, configuration
  • In-depth knowledge of virtualization technologies
  • Strong working knowledge of Linux/UNIX and related applications
  • Excellent communication skills and should be an effective team player.
  • Microsoft Office – Excel, Word, PowerPoint, Visio, Project Plan, SharePoint

Nice to have:

  • Experience working in Financial Services or a large complex and/or global environment.
  • Ability to work independently, multi-task, and take ownership of various parts of a project or initiative.
  • Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements.
  • Demonstrated influencing, facilitation and partnering skills with various stakeholders at different levels.
  • Excellent teamwork, proactive attitude, strong communication skills, both written and oral.
  • Strong presentation, influencing, reasoning, communication skills, both verbal and written to earn support of business leaders, technology leaders, colleagues, and vendor representatives
  • Creativity and ability to think outside-the-box while defining sound and practical solutions

Additional Information:

Job Posted:
December 28, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Citi - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Connectivity Services Engineer

Field Service Engineer

Our client is the world’s leading provider of digital printing solutions. Since ...
Location
Location
Spain , Barcelona
Salary
Salary:
Not provided
babelprofiles.com Logo
Babel Profiles
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong electromechanical knowledge, ideally with experience supporting industrial machinery, robotics, automation systems, or digital printing equipment
  • Ability to logically troubleshoot complex systems (mechanical, electrical, software)
  • Familiarity with inkjet technology, RIPs, design software, or digital imaging workflows is highly beneficial
  • Understanding of networking fundamentals (TCP/IP, connectivity troubleshooting)
  • Experience in technical service, field engineering, or installation within industrial equipment or digital printing environments
  • Proven customer-facing experience with the ability to train operators and explain technical concepts clearly
  • Experience creating service documentation or providing structured technical training is a plus
  • Outstanding customer service, presentation, and training abilities
  • Highly independent, proactive, and solution-oriented
  • Organized and efficient in managing multiple cases and priorities
Job Responsibility
Job Responsibility
  • Lead on-site installation of industrial devices at customer facilities across Europe
  • Deliver high-quality operator and maintenance training to enable customer self-service
  • Act as the first line of support for technical issues, diagnosing most problems remotely through structured troubleshooting
  • Maintain detailed case records in the CRM, ensuring transparent tracking of issues, resolutions, and field learnings
  • Produce technical guides, videos, and step-by-step service materials for the global knowledge base
  • Collaborate closely with engineering teams, manufacturing partners, and global technical specialists to escalate complex issues and contribute to product improvements
  • Partner with Sales, Application Specialists, and other internal teams to ensure aligned communication and high customer satisfaction
  • Attend industry events and support demonstrations when needed
  • Stay current on new procedures, components, and updates related to the product line
  • Perform additional duties that support the successful rollout of this new industrial product category
What we offer
What we offer
  • Competitive salary + Bonus based on performance
  • Hybrid model from Barcelona
  • Permanent contract
  • Flexible working hours
  • Ticket restaurant
  • Private health insurance
  • Opportunity to start a new business unit and grow within
  • Fulltime
Read More
Arrow Right

Field Service Engineer

Field Service Engineer for EDAP, a global leader in high-tech robotic medical de...
Location
Location
United States , Atlanta
Salary
Salary:
Not provided
focalone.com Logo
FOCAL ONE
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of field service experience
  • Extensive knowledge of electronics and troubleshooting
  • Must pass extensive background check, drug testing
  • Must have clean driving record
  • Required immunizations/vaccinations (Hepatitis A & B, Chicken Pox, MMR, Tetanus, Tuberculosis, Influenza)
  • Must have reliable transportation and valid driver’s license
  • Must be physically fit and able to lift 30-50 lbs
  • Past experience with medical devices and IT connections in medical facilities is a plus
Job Responsibility
Job Responsibility
  • Maintain and service all products distributed by EDAP
  • Support US Sales and Applications organizations and market growth initiatives
  • Provide high level of customer satisfaction by maintaining systems to eliminate downtime
  • Install and continuously service all EDAP products in the US market
  • Complete all remedial service actions, standard system checks, and required hardware/software upgrades
  • Maintain good customer service reputation by complying with regulatory requirements
  • Ensure quality system requirements are met & maintained
  • Report and document ALL service issues, repairs, and faults
  • Provide feedback on product performance anomalies and suggest service improvements
  • Provide pre-sales and post-sales support
What we offer
What we offer
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • 401(k)
  • Expense paid travel
  • EDAP will pay for required immunizations/vaccinations if not up to date
  • Fulltime
Read More
Arrow Right

Senior AWS Connect Engineer

Our client, a leading Consulting firm, is in need of a Sr. AWS Connect Engineer ...
Location
Location
United States
Salary
Salary:
70.00 - 90.00 USD / Hour
clearbridgetech.com Logo
ClearBridge Technology Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 3 years of overall experience
  • Prior experience supporting enterprise implementation and / or migration efforts around Infrastructure and Cloud projects with a focus on Contact Center, specifically AWS Connect
  • Experience developing and maintaining infrastructure as code (IaC) using Terraform for automated cloud resource provisioning
  • Experience building, deploying and optimizing applications and integrations using Python (secondary Java) within an AWS ecosystem
  • Experience creating and maintaining CI / CD pipelines using Jenkins and / or Jules
  • Experience managing code repositories using Git and / or Bitbucket
  • Experience implementing and supporting RESTful APIs for contact center integrations
  • Experience supporting container orchestration and deployments in an AWS Cloud environment
Job Responsibility
Job Responsibility
  • Designing and implementing AWS Connect and AWS Services
  • Developing and maintaining infrastructure as a code using Terraform for automated cloud resource provisioning
  • Building, deploying and optimizing applications and integrations using Python within the customers AWS ecosystem
  • Configuration of IAM, Lex, Lambda, KMS, S3, etc.
  • Supporting an enterprise AWS Connect Migration for a top 5 commercial bank
  • Migrating the customers outbound dialing to AWS Connect
What we offer
What we offer
  • Excellent benefits and compensation packages
Read More
Arrow Right

L1 Service Desk Engineer

We are hiring an L1 Service Desk Engineer to support in a multi-tenant, identity...
Location
Location
Salary
Salary:
Not provided
zazz.io Logo
Zazz
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong understanding of Windows desktop troubleshooting
  • Knowledge of networking basics (VPN, DNS, connectivity)
  • Experience working in a structured service desk environment
  • Ability to perform remote diagnostics and guide end users effectively
  • Familiarity with authentication, password management, and user access workflows
  • Clear communication and professional client-handling skills
  • Strong documentation habits and attention to detail
  • Ability to follow processes, SOPs, and compliance guidelines consistently
  • Comfortable working in a multi-tenant, high-compliance environment
  • Ability to stay calm under pressure and handle multiple tasks simultaneously
Job Responsibility
Job Responsibility
  • Manage incoming tickets in the service desk queue
  • Create a ticket for every call or interaction
  • Classify issues using correct urgency and impact
  • Follow defined SLAs for response and resolution
  • Use standard greeting/closing scripts and follow structured ticket closure procedures
  • Document all actions, findings, and resolutions clearly
  • Locate and connect to user devices through the service desk’s remote access system
  • Perform common troubleshooting (login issues, password issues, network connectivity, performance, application errors)
  • Transfer files/logs as required and guide users through resolution steps
  • Use the backup remote support method only when the primary is unavailable
What we offer
What we offer
  • Thriving work environment
  • Opportunities for continuous learning
  • Chance to work with some of the best minds in the industry
  • Fulltime
Read More
Arrow Right

DevOps Engineer – Kafka Service

We are looking for a highly skilled DevOps Engineer to take ownership of the Kaf...
Location
Location
Luxembourg , Leudelange
Salary
Salary:
Not provided
https://www.soprasteria.com Logo
Sopra Steria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in DevOps, Site Reliability Engineering (SRE), or Kafka administration
  • Strong hands-on experience with Apache Kafka (setup, tuning, and troubleshooting)
  • Proficiency in scripting (Python, Bash) and automation tools (Terraform, Ansible)
  • Experience with cloud environments (AWS, Azure, or GCP) and Kubernetes-based Kafka deployments
  • Familiarity with Kafka Connect, KSQL, Schema Registry, Zookeeper
  • Knowledge of logging and monitoring tools (Dynatrace, ELK, Splunk)
  • Understanding of networking, security, and access control for Kafka clusters
  • Experience with CI/CD tools (Jenkins, GitLab, ArgoCD)
  • Ability to analyze logs, debug issues, and propose proactive improvements
  • Excellent problem-solving and communication skills
Job Responsibility
Job Responsibility
  • Kafka Administration & Operations: Deploy, configure, monitor, and maintain Kafka clusters in a high-availability production environment
  • Performance Optimization: Tune Kafka configurations, partitions, replication, and producers/consumers to ensure efficient message streaming
  • Infrastructure as Code (IaC): Automate Kafka infrastructure deployment and management using Terraform, Ansible, or similar tools
  • Monitoring & Incident Management: Implement robust monitoring solutions (e.g., Dynatrace) and troubleshoot performance bottlenecks, latency issues, and failures
  • Security & Compliance: Ensure secure data transmission, access control, and compliance with security best practices (SSL/TLS, RBAC, Kerberos)
  • CI/CD & Automation: Integrate Kafka with CI/CD pipelines and automate deployment processes to improve efficiency and reliability
  • Capacity Planning & Scalability: Analyze workloads and plan for horizontal scaling, resource optimization, and failover strategies
What we offer
What we offer
  • Work among high-level professionals at the forefront of corporate software solutions and innovation at Europe’s Leading Digital Service Provider
  • Fulltime
Read More
Arrow Right

Service Desk Engineer

This is a great opportunity to build your IT career while working on exciting te...
Location
Location
United States
Salary
Salary:
70000.00 - 90000.00 USD / Year
rightsys.com Logo
Right! Systems
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1-3 years of equivalent technology experience
  • Able to demonstrate associate level expertise or equivalent certification level in one or more of the following areas: Networking (Cisco, Aruba, Juniper), Servers and Virtualization (Cisco UCS, HPE, VMware), Microsoft (365/AD/Exchange/Azure/Intune), Security Products (Palo Alto Networks, Okta, Mimecast)
  • Hands-on experience supporting solutions from some of the listed vendors above
  • Strong interpersonal, written, and oral communication skills
  • Strong analytical and problem-solving skills
  • Strong customer service orientation
  • Candidate must be able to conduct research into issues and problems
  • Candidate must be able to present ideas in user-friendly language
  • Candidate must be highly self-motivated and self-sufficient
  • Candidate must be able to effectively prioritize tasks in a high-pressure environment
Job Responsibility
Job Responsibility
  • Build and maintain a deep technical understanding of technologies, including routing, switching, wireless, edge, and web application firewalls, servers, storage, backup systems and software systems
  • Work on detailed and complex support incidents across multiple technologies and disciplines as part of a team of engineers
  • Work from RSI offices to diagnose and resolve both emergency and chronic problems related to availability, security, performance, connectivity, and overall functionality
  • Attend or participate in various product training sessions and classes in order to broaden your skillset while maintaining RSI’s vendor relationships
  • Meet with customers to discuss and outline new approaches and configurations that improve and enhance their current environments
  • Other work-related duties as assigned
What we offer
What we offer
  • Group medical, dental and vision insurance
  • 401(k)
  • life insurance/LTD
  • PTO (Paid Time Off) for vacation, sick and personal leave needs
  • Fulltime
Read More
Arrow Right

Systems Engineer, Distributed Connectivity

We are on a Digital transformation journey at the iconic IKEA. To support the di...
Location
Location
Sweden , Helsingborg
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Background in working with Switching & Routing
  • knowledge/experience in large Networks/IT landscapes
  • experience in HPE/Aruba
  • experience working in enterprise data networks in large organisations
  • education in Engineering or proven equivalent experience
  • preferably experience in both development and operations of Network technologies
  • extensive experience in wired or wireless environments
  • willingness to actively acquire new knowledge and skills
  • self-driven with an ability to plan and follow up work tasks
  • good communication skills in English, both verbal and written
Job Responsibility
Job Responsibility
  • Provide feature requests to vendors in a constructive and informative manner
  • collaborate with others and understand the complexity of IKEA’s business and the role of technology
  • develop, run, monitor and support assigned Product or Service
  • deliver a technology service through automation and self-service capabilities
  • maintain provisioning, life cycle management and operation of environments
  • participate in change activities to secure functionality and availability
  • deliver tests, performance analysis, configuration management and create functional/feature specifications
  • assist Product Teams with tasks requiring optimisation/modifications
  • apply good engineering practices within an agile/iterative approach
  • provide support and guidance to other engineers.
  • Fulltime
Read More
Arrow Right

Systems Engineer (L2) – Managed Services

The Systems Engineer (L2) supports the deployment, maintenance, and optimization...
Location
Location
United States , Dallas
Salary
Salary:
Not provided
zazz.io Logo
Zazz
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3–6 years in MSP or IT Infrastructure Operations
  • Practical experience managing Microsoft 365 (Exchange, Intune, Defender, Purview)
  • Familiarity with Google Workspace Admin Console and DLP/security controls
  • Exposure to Addigy / Jamf for Apple device management
  • Basic understanding of Augmentt for SaaS visibility
  • Working knowledge of NinjaOne RMM, automation scripting (PowerShell / Bash)
  • Experience with Axcient x360Cloud / x360Recover or similar backup tools
  • Understanding of MFA, SSO, and Conditional Access fundamentals
  • Tools Ecosystem: NinjaOne, Microsoft 365 Admin Center, Intune, Defender, Purview, Google Workspace Admin Console, Addigy, Jamf, Augmentt, Axcient x360Cloud, BitTitan / SkyKick, IT Glue, Zoho Vault, PowerShell, Teams, SharePoint
Job Responsibility
Job Responsibility
  • Assist in configuring and hardening M365 tenants — MFA, Conditional Access, Purview DLP, Secure Score follow-up actions
  • Support Google Workspace administration — MFA setup, Drive DLP, Gmail security (SPF/DKIM/DMARC)
  • Perform mailbox and Drive migrations using BitTitan, SkyKick, or equivalent tools
  • Maintain tenant documentation and update configuration logs in IT Glue / Zoho Vault
  • Deploy and manage Windows, macOS, and iOS devices using: Intune (Endpoint Manager) — compliance, patching, and app deployment
  • Addigy / Jamf — Apple device enrollment, patching, and monitoring
  • Ensure Defender AV/EDR protection is active and reporting correctly
  • Execute automation jobs in NinjaOne and basic PowerShell / Bash scripts
  • Support SSO configuration and integrations under guidance from L3 — using Entra ID (Azure AD) or Google Identity
  • Assist with SAML / OAuth app connections and MFA enablement for SaaS platforms
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy