Configuration Manager Level 2 Job at Aquila Technology (Fort Meade)

Business Analyst - Parts Services Configuration Management

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

At least 2 years of project management experience, with PMP certification considered an asset
At least 5 years of experience in the aerospace industry or other complex product industries, ideally at Bombardier
At least 3 years of SAP material master experience
Proven ability to improve business process efficiency using technology and process improvement methodologies
Appropriate interpersonal skills and communication methods to effectively develop presentations, present business cases and communicate to all levels of the organization
Flexible and adaptable to constant change with the ability to anticipate business needs and comfortable dealing with ambiguity
Self-motivated and resourceful with great organizational skills leading to deliver on time, consistently
Team player, customer service focused individual who can work collaboratively within cross functional groups in a global network
Proficient Computer skills – MS Suite (Required), Advance excel (Required), Access (Highly Preferred), Power BI (Highly Preferred), SQL (Preferred), Python / R Studio (Asset) with the ability and excitement to learn new tools as they become available
Occasional travel may be required in this role

Job Responsibility

Work with multifunctional team (Customer Services, Inventory Control, Engineering, Material Logistics, Aftermarket Quality, BAS sites) to successfully complete projects, monitor project timelines, and report to management on project health
Structure and coordinate projects while supporting various departments in implementing initiatives, adopting a participative leadership style
Prepare weekly governance of Parts Services Configuration Management
Analyze, solve problems and suggest improvements to Parts Services teams within our worldwide parts network to improve parts availability on SAP Material Master
Lead and/or participate in continuous improvement initiatives to augment your or the team’s operational processes efficiencies
Provide ad-hoc analysis requirements as needed

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Level 2 Helpdesk Support

Location

Philippines , Cebu City

Salary:

Not provided

STAFFVIRTUAL

Expiration Date

Until further notice

Requirements

2-4 years of IT support experience, preferably in an MSP environment
Strong knowledge of Windows 10/11, Windows Server 2016/2019/2022
Proficiency with Microsoft 365 administration
Experience troubleshooting LAN/WAN, firewalls, and VPNs
Familiarity with RMM and PSA tools (ConnectWise)
Excellent troubleshooting and problem-solving skills
Strong written and verbal communication skills
Customer-first mindset with the ability to explain technical concepts to non-technical users

Job Responsibility

Serve as an escalation point for Level 1 helpdesk and provide advanced troubleshooting
Support client infrastructure including Windows desktops, laptops, servers, and mobile devices
Manage issues related to Active Directory, DNS/DHCP, Exchange/Office 365, and Azure/Entra ID
Troubleshoot and configure network devices (firewalls, routers, switches, wireless access points)
Provide advanced support for Microsoft 365, Teams, SharePoint, and OneDrive
Administer and troubleshoot remote monitoring and management (RMM) tools (e.g., ConnectWise Automate and ConnectWise Manage)
Install, configure, and support backup solutions (e.g., Veeam)
Support cybersecurity tools including Fortinet, Sophos, Barracuda firewalls/endpoint protection
Perform patch management, system updates, and preventive maintenance
Provide occasional client support in the Dallas/Fort Worth metroplex

What we offer

Competitive compensation and benefits package
HMO Day 1 + FREE dependent coverage
De minimis and allowances
Attendance bonus
Paid time offs
Company-provided work setup (laptop, monitor, accessories)
Training, career growth, and global exposure
A collaborative and supportive team culture

Level 2 Microsoft 365 Specialist

Inetum is looking for a dedicated Level 2 Microsoft 365 Specialist to join our t...

Location

Portugal , Lisbon

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Minimum of 5 years' experience in a similar Microsoft 365-focused role
Bachelor’s degree in Computer Science or equivalent
Strong hands-on expertise in Microsoft 365 services: Teams, SharePoint, OneDrive, Exchange Online
Experience with Microsoft Intune for device and application management
Background in Enterprise Data Management and data governance solutions
Proficiency in PowerShell scripting for automation and customization
Knowledge of UX principles and accessibility standards
Ability to bridge technical solutions with real user needs
Strong communication skills for training and support
Fluent in English (B2–C1 level)

Job Responsibility

Troubleshoot and resolve escalated issues across Microsoft 365 apps including Teams, OneDrive, SharePoint, and Exchange Online
Collaborate with Level 1 support teams to resolve complex user concerns
Deliver tailored training sessions, guides, and resources to improve user confidence and productivity
Promote adoption of new features by showing their real-world applications in daily workflows
Collect and analyze user feedback to identify trends and areas for improvement
Configure and optimize Microsoft 365 tools to meet specific organizational and team needs
Implement accessibility features and promote inclusive software usage
Enhance team collaboration by ensuring seamless integration of Microsoft 365 apps
Maintain up-to-date documentation of configurations, best practices, and recurring issue resolutions
Work closely with infrastructure teams (Network, Wintel, Security) and stakeholders to align tools with business needs

Fulltime

Process Control Specialist

The Process Control Specialist will be responsible for managing and overseeing t...

Location

United States , Coshocton

Salary:

Not provided

Cleveland-Cliffs

Expiration Date

Until further notice

Requirements

Maintain the plant’s Level 2 systems which collect, process, and store, process data for management consumption. These systems include servers, computers, input/output devices, networking, custom software, and databases
Specify, configure and maintain any computers that are involved in data collection or furnace control
Specify, configure and maintain any input/output devices that are used to collect data or signal alarms and notification
Specify, configure, and maintain the Level 2 fiber network and switches
Develop and maintain software for Level 2 data collection, processing, storage, and presentation
Maintain security, software, and data stored on Level 2 process servers.
Responsible for troubleshooting and resolving issues relates to the plant’s Level 2 systems
Interact with various departments to ensure Level 2 data is delivered accurately and timely

Job Responsibility

Managing and overseeing the current control systems in place as well as updating and upgrading systems in a 24-hour operation

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