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This role at The Ritz-Carlton Osaka involves building memorable and unique guest experiences by delivering exceptional service and ensuring the Gold Standards of The Ritz-Carlton are upheld. The Concierge will guide guests through their stay with professional interactions and a hands-on approach, contributing to an award-winning global luxury hospitality brand.
Job Responsibility:
Deliver a wide range of services that guide guests through their entire stay
process operational needs
address guest requests
complete reports
share highlights of the local area
maintain a professional appearance and communication
follow company policies and procedures
ensure safety and quality standards
move, lift, carry, push, pull objects weighing less than 10 pounds
Requirements:
High school diploma or G.E.D. equivalent
no related work experience
no supervisory experience
no license or certification required
What we offer:
Chance to be proud of the work you do
work with an amazing global team
opportunity to become the best version of yourself
equal opportunity employer fostering inclusivity and celebrating diverse backgrounds
commitment to non-discrimination on protected bases such as disability and veteran status
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