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Concierge & Valet Services Associate

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Associa

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Location:
United States , Columbus

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

A Concierge & Valet Services Associate is a customer service professional who serves as the visible point person for a high-rise residential community. This role combines the traditional responsibilities of a concierge with valet service duties to provide a seamless, upscale experience for residents and guests. The associate is available to always assist, offering personalized support, local area expertise, and hands-on service.

Job Responsibility:

  • Welcome and Greet: Warmly welcomes residents, guests, and visitors to the facility, ensuring a professional and friendly first impression
  • Valet Services: Safely Park and retrieve resident and guest vehicles
  • Maintain valet logs and ensure proper handling of keys
  • Assist with loading/unloading luggage or packages as needed
  • Resident Support: Receive and manage package deliveries at the front desk
  • Coordinate dry cleaning pickup/drop-off and other personal errands
  • Create reservations for building amenities (e.g., lounge, fitness center, guest suites)
  • Administrative Tasks: Perform various administrative and managerial tasks in support of the facility’s mission
  • Maintain accurate records and logs related to concierge and valet services
  • Local Expertise: Provide directions and recommendations for dining, entertainment, and services in the surrounding area
  • Other duties as assigned

Requirements:

  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Strong professional communication skills (phone, written, verbal)
  • Excellent customer service and interpersonal skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Familiarity with basic vehicle handling and safety protocols
  • Self-motivated, proactive, detail-oriented, and a team player
  • High School Diploma or GED required
  • 1–3 years of related experience in hospitality, customer service, or valet operations
  • Valid driver’s license with a clean driving record (required for valet duties)

Additional Information:

Job Posted:
January 31, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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