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This job focuses on creating memorable guest experiences as part of the luxury service team at JW Marriott Hotel Hong Kong. Tasks include assisting guests with check-ins and check-outs, addressing requests, sharing local highlights, and adhering to company policies while maintaining a professional work environment.
Job Responsibility:
Giving guests a smooth check-in and check-out experience
Building a unique and memorable guest experience
Delivering a wide range of services that guide guests through their stay
Addressing guest requests
Completing reports
Sharing local area highlights
Ensuring professional uniform and personal appearance
Following company policies and procedures
Ensuring workplace safety
Requirements:
Education: High school diploma or G.E.D. equivalent
Related Work Experience: No related work experience
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