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Join Our Mission to Make Food Waste Work – Compliance & Customer Coordinator. Do you enjoy bringing structure to processes and working with both data and people? If you're someone who takes pride in staying organised and communicating clearly, this could be the perfect fit. We're looking for a Compliance & Customer Coordinator to help us maintain traceability across our food waste supply chain and support our sustainability certification — all while working closely with internal teams and our valued customers. Bring your administrative skills and proactive mindset to a role where your contribution genuinely supports a purpose-driven business focused on sustainability and continuous improvement.
Job Responsibility:
Coordinate customer declarations and ensure all incoming food waste is correctly logged and traceable
Communicate with customers to gather essential documentation for compliance
Keep accurate and up-to-date records in line with ISCC requirements
Support internal teams (supply chain, operations, compliance) with data and reporting
Assist with audit preparation and ensure that all evidence is ready and compliant
Help drive continuous improvement in our sustainability and traceability processes
Requirements:
Great organisational skills and attention to detail
Confident communicator — able to follow up with customers clearly and professionally
Comfortable using systems like Excel and databases
Enthusiastic about sustainability, circular economy, or environmental impact (we’ll provide training)
A team player who’s proactive and solution-focused
What we offer:
25 days holiday plus bank holidays
Free on-site parking
Company pension scheme
Employee Assistance Programme for wellbeing support
Life assurance (after qualifying period)
Private healthcare (after qualifying period)
Access to ongoing internal training and development opportunities
A supportive team environment where your growth is encouraged