Compliance AML KYC Manager, Citi

Citi

Location:
Costa Rica, Heredia

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Compliance AML KYC Manager is responsible for leading and managing KYC operations, ensuring compliance with policies and regulatory requirements, and providing governance and oversight of the KYC control environment.

Job Responsibility:

Manage and lead KYC operations, including executing processes in accordance with Citi compliance policies and overseeing the KYC control environment
Perform program management of existing Business As Usual (BAU)/Refresh process with scope to migrate further functions globally
Provide people management and development responsibilities and ensure team service level standards are met
Liaise with Compliance department and senior management within business units supported
Oversee new client onboarding and implement process enhancements to improve client onboarding experience
Provide Management Information System (MIS) reporting to senior management and ensure delivery of targets within timelines dictated by BAU and Refresh Program
Monitor account refresh activity daily to ensure regulatory/document requirements are met
Perform quality reviews on new client and refresh cases, ensuring a high level of quality before cases are finalized
Maintain ‘Book of Work’ for new system releases and enhancements to existing infrastructure
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Requirements:

5-8+ years proven experience in an operations management position. Groups of 10 -15 people
Bachelor’s degree in Business Management, Business Administration, or related field
Minimum of two (2) years of recent overall project management experience
Lead, motivate, and support a large team within a time-sensitive and demanding environment, including setup and implementation of career development plans for all direct reports and problem resolution

What we offer:

Global benefits
Equal opportunity employer

Additional Information:

Job Posted:
May 29, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Compliance AML KYC Manager