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We are seeking a highly experienced Complex Program Manager to lead large-scale eCommerce initiatives and drive Agile product ceremonies across multiple delivery teams. This role requires strong stakeholder management, executive communication, and hands-on leadership in fast-paced, highly technical environments.
Job Responsibility:
Lead mission-critical eCommerce and digital transformation programs with cross-functional visibility
Facilitate Agile ceremonies, including daily standups, planning sessions, retrospectives, PI planning, and sprint reviews
Drive delivery management across multiple technical workstreams, ensuring tight alignment on milestones, dependencies, and risks
Develop and maintain program dashboards, roadmaps, RACI matrices, and communication plans
Present program updates, risks, and mitigation strategies to senior and executive leadership
Support release planning, operational readiness, and continuous improvement initiatives
Requirements:
10+ years of experience managing enterprise-level technology or eCommerce programs
Strong expertise in Agile, Scrum, and SAFe environments
Proven success leading multi-team, cross-functional programs with technical complexity
Experience working with engineering, product, operations, and large stakeholder groups
Proficiency with Jira, Confluence, and modern Agile program management tools
PMP, CSM, or SAFe certification preferred
Bachelor’s degree in Computer Science, Engineering, Business, or related area
U.S. Citizens or Green Card Holders only, due to program sensitivity and compliance requirements
Candidates must be authorized to work in the United States without current or future sponsorship