Community Support Agent Job at FoodLabs & Atlantic Labs (Berlin)

Tenancy & Housing Pathways Advisor

Exciting Role! Support at-risk youth in achieving housing stability in this evid...

Location

Australia , Morwell

Salary:

110102.00 AUD / Year

Quantum Support Services

Expiration Date

Until further notice

Requirements

Thorough understanding of the Residential Tenancies Act VIC (1997) and experience applying the Act to support vulnerable tenancies
Housing Market Proficiency & Housing First Approach: Proven ability to navigate the housing market effectively, with strong relationships within the housing sector
An understanding of Youth Homelessness & Out-of-Home Care: Knowledge of the unique challenges and support needs of young people experiencing homelessness
Strong Interpersonal & Collaborative Skills: Effective team player with excellent communication and interpersonal skills
Valid Victorian Driver’s Licence
Working with Children Check
Police Check
Minimum Diploma Community Services and/or experience appropriate to the field

Job Responsibility

Specialise in At-Risk Tenancy Support: Provide expert guidance to Youth Housing First practitioners on strategies to prevent and address housing instability
Direct Intervention: Work closely with practitioners and housing providers to proactively support young people facing tenancy challenges
Build Strong Community Partnerships: Develop and maintain crucial relationships with landlords, real estate agents, and other support services
Individualised Tenancy Support Plans: Collaborate with practitioners to create personalised tenancy support goals for each young person
Increase Housing Stability: Contribute significantly to the success of the Youth Housing First program by helping young people achieve and maintain long-term stable housing

What we offer

Work Life-Balance – Flexible work arrangements
Salary packaging
Flexi time
Wellbeing – Employee Assistance Program
Wellbeing Program
Wellbeing days
Culture – Supportive
Respectful
Inclusive
Diverse

Fulltime

Platform Lead - Agent Products, Community Support

Lead a team of platform managers to build and deliver future plans for the techn...

Location

United States

Salary:

224000.00 - 280000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

10+ years of platform or product leadership in technology-driven environments
5+ years managing teams
Deep experience developing and launching extensible platform capabilities at scale
Demonstrated success leveraging emerging technologies (such as AI, behavioral analytics, and predictive modeling) in complex, global operations
Inspirational people leader, passionate about developing talent and fostering inclusive, high-performance teams
Proven ability to translate business needs into innovative, user-centric technology solutions
Exceptional communicator and influencer, skilled at working across functions and with executive stakeholders
Analytical, data-driven problem solver who thrives in fast-paced, matrixed organizations
Strong understanding of customer service operations, digital support tools, and continuous improvement best practices
Community-first, user-centric mindset with a relentless drive for excellence

Job Responsibility

Define and execute the vision for Airbnb’s next-generation support platform
Harness emerging technologies to empower agents and frontline teams, anticipate customer needs, and deliver seamless, personalized support at scale
Manage and develop a high-performing, globally distributed team of platform managers
Guide key product initiatives from concept to launch
Forge strong partnerships with engineering, design, data science, product marketing, and operations
Develop tools and capabilities that enable agents’ growth, support ongoing learning, and drive measurable improvements in service quality

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Social Worker

The Medical Social Worker is responsible for identification of oncology patients...

Location

United States , Malone

Salary:

27.30 - 40.95 USD / Hour

The University of Vermont Health Network

Expiration Date

Until further notice

Requirements

Master’s Degree in Social Work from an accredited school of Social Work is preferred, or a MA in counseling is required
One year experience in a hospital or related health care setting
Sound knowledge of community agencies, support programs and oncology related networking systems
Sufficient sensitivity and interpersonal skills to effectively interact with other departments of the Medical Center, community services, providers, and Cancer Center personnel
As applicable, the individual has training/competency in attending to the special needs and/or behaviors appropriate to the age of the patients for which are care is being provided

Job Responsibility

Identification of oncology patients requiring social work intervention
Assessing areas of psychosocial needs and developing an appropriate and timely plan using professional social work knowledge and practice skills
Act as a referral agent to community support services as appropriate for a patient’s individual needs
Providing counseling and coordination of supportive services to patients and family members, as well as staff member of the Cancer Center

Parttime

New

Brokers Manager

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Philadelphia

Salary:

66330.00 - 145860.00 USD / Year

CVS Health

Expiration Date

May 30, 2026

Requirements

Post secondary /high school education or specialized training, i.e., technical/vocational programs
bachelor’s degree required, MBA preferred
5-7 years of prior relevant experience of sales and account management experience required
experience in operating independently, managing regional travel and multiple priorities
previous broker management experience preferred, but not required
Experience working on a multidisciplinary team preferred
Bilingual Spanish preferred, but not required
Knowledge of and related experience with Medicare & Medicaid preferred
Local managed care knowledge and relationships preferred, but not required
Major account management experience preferred

Job Responsibility

Achieve monthly Managed Care Growth targets by identifying and developing assigned region with qualified and engaged agents, while supporting the success of their activity
Train engaged and developing agents on the organization’s value proposition
Agents should be proficient at differentiating value-based care versus traditional primary care models
Engage in educational interventions with agents to support collaborative agent relationships that can engage with grassroots and center related activities
Identify appropriate agents who are aligned with our mission, knowledgeable and culturally competent with our patient demographics and neighborhoods to engage in local grassroots and marketing lead generation opportunities in cooperation with the carrier partners
Quickly identify the Medicare Advantage sales leaders for each carrier in the counties clinical centers serve, including those agents most actively selling during the Special Enrollment Period/Lock-In season
Collaborate with regional internal growth partners in accomplishing growth targets by networking and coordinating events with Insurance Agents (IAs), General Agencies, Field Marketing Organization and local carrier leadership
Communicate, network, and negotiate with local insurance plan leaders on collaborative activities that mutually benefit the growth of both the carrier and the agent
Also, a key tactic is building local sales management relationships to where they agree to develop and support lead generation in our 5 mile radii of the centers
Establish and nurture relationships with key health insurance brokers, health plans and community influencers who have relationships with individuals on Medicare

What we offer

Affordable medical plan options
a 401(k) plan (including matching company contributions)
an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Fulltime

New

Applied Research - RL & Agents

Prime Intellect builds the infrastructure that frontier AI labs build internally...

Location

United States , San Francisco

Salary:

Not provided

Prime Intellect

Expiration Date

Until further notice

Requirements

Strong background in machine learning engineering, with experience in post-training, RL, or large-scale model alignment
Experience with agent frameworks and tooling (e.g. DSPy, LangGraph, MCP, Stagehand)
Familiarity with distributed training/inference frameworks (e.g., vLLM, sglang, Accelerate, Ray, Torch)
Track record of research contributions (publications, open-source contributions, benchmarks) in ML/RL
Passion for advancing the state-of-the-art in reasoning and building practical, agentic AI systems
Strong technical writing abilities (documentation, blogs, papers) and research taste
Eagerness to drive collaborations with external partners and engage with the broader open-source community

Job Responsibility

Advancing Agent Capabilities: Designing and iterating on next-generation AI agents that tackle real workloads—workflow automation, reasoning-intensive tasks, and decision-making at scale
Building Robust Infrastructure: Developing the systems and frameworks that enable these agents to operate reliably, efficiently, and at massive scale
Bridge Between Applications & Research: Translate ambiguous objectives into clear technical requirements that guide product and research priorities
Prototype in the Field: Rapidly design and deploy agents, evals, and harnesses for real-world tasks to validate solutions
Application-Driven Research & Infrastructure: Shape the direction and feature set for verifiers, the Environments Hub, training services, and other research platform offerings
Build high‑quality examples, reference implementations, and “recipes” that make it easy for others to extend the stack
Prototype agents and eval harnesses tailored to real-world use cases and external systems
Pair with technical end‑users (research teams, infra‑heavy customers, open‑source contributors) to design environments, evals, and verifiers that reflect real workloads
Post-training & Reinforcement Learning: Design and implement novel RL and post-training methods (RLHF, RLVR, GRPO, etc.) to align large models with domain-specific tasks
Build evaluations and harnesses and to measure reasoning, robustness, and agentic behavior in real-world workflows

What we offer

Competitive Compensation + equity incentives
Flexible Work (San Francisco or hybrid-remote)
Visa Sponsorship & relocation support
Professional Development budget
Team Off-sites & conference attendance

Fulltime

Platform Lead - Digital Products, Community Support

Lead a team of product managers to build and deliver on our vision of 10-star se...

Location

United States

Salary:

224000.00 - 280000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

10+ years of platform or product leadership in technology-driven environments
5+ years managing teams
Deep experience developing and launching extensible platform capabilities at scale
Expertise in building delightful consumer experiences used by millions of customers globally
Demonstrated success in building AI/ML-led consumer products in complex, global operations
Inspirational people leader, passionate about developing talent and fostering inclusive, high-performance teams
Proven ability to translate business needs into innovative, user-centric technology solutions
Exceptional communicator and influencer, skilled at working across functions and with executive stakeholders
Analytical, data-driven problem solver who thrives in fast-paced, matrixed organizations
Community-first, user-centric mindset with a relentless drive for excellence

Job Responsibility

Define and execute the vision for Airbnb’s self-serve path to help millions of guests and hosts on a daily basis
Envision, build, and scale agentic AI capabilities and platforms to reduce friction for our guests and hosts
Define, shape, and deliver proactive support capabilities
Manage and develop a high-performing, globally distributed team of platform managers
Guide key product initiatives from concept to launch
Forge strong partnerships with engineering, design, data science, product marketing, and operations

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Senior Content Program Manager

The Business and Industry Copilot (BIC) organization is at the forefront of tran...

Location

United States , Redmond

Salary:

119800.00 - 234700.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

5+ years experience in program management, digital content publishing/management, or experience in a writing or editing role OR equivalent experience
2+ years of experience in delivering technical presentations, demos, public speaking, or similar roles
2+ years of experience with storyboarding, narrative development, and storytelling techniques in the context of developing product demonstrations
Experience presenting live demos at large-scale conferences and industry events
Demonstrated ability to handle challenging conversations with poise
Prior experience in a customer-facing technical role, such as consulting or technical sales
Basic video recording and editing experience with tools like Camtasia, Clipchamp, OBS, or others
Hands-on experience with Dynamics 365 ERP and familiarity with Copilot Studio, Power Platform, Microsoft 365, Azure, or other ERP solutions

Job Responsibility

Define and manage scalable community programs that support business goals and community growth
Use data and insights to continuously improve program effectiveness and community impact
Collaborate with community moderators, product teams, and other stakeholders to align initiatives with product and community strategy
Drive innovation in community experiences to increase engagement and learning
Create engaging and visually impactful demos that showcase Dynamics 365 ERP features, use cases, and benefits
Tailor demos to specific audiences, emphasizing relevant scenarios and industry applications
Collaborate with product teams to stay up to date on the latest features and enhancements
Deliver polished presentations that leave a lasting impression
Handle unexpected situations with adaptability
Understanding of Dynamics 365 ERP, AI capabilities, and the broader Microsoft ecosystem (Power Platform, Copilot Studio, MCP, Agents, etc.)

What we offer

Relocation assistance is available

Fulltime

Staff Advanced Analytics CS Safety

We are looking for a Staff Advanced Analyst to help Airbnb enable travel for our...

Location

United States

Salary:

176000.00 - 220000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

A minimum of 10+ years of industry experience in business analytics
A degree (Masters or PhD is a plus) in a quantitative field (e.g., Statistics, Econometrics, Computer Science, Engineering, Mathematics, Data Science, Operations Research)
Experience supporting safety, risk, Trust & Safety, compliance or employee wellbeing in high-volume call center or customer operations environments
Expert skills in SQL
Expert in at least one programming language for data analysis (Python or R)
Experience with non-experimental causal inference methods, experimentation and machine learning techniques, ideally in a multi-sided platform setting
Working knowledge of schema design and high-dimensional data modeling (ETL framework like Airflow)
Ability to work under conditions of ambiguity in a fast-growth, sometimes uncertain and complex environment - comfortable operating independently with minimal planning, direction, and supervision
Proven track record of influencing senior leaders and driving outcomes

Job Responsibility

Data thought partner to product and business leaders across teams through providing insights, recommendations, and enabling data informed decisions
Drive day to day analytics and create scalable data tools
Identify pain points in traveling and hosting and work with product leadership to improve experiences for our guest, host and agent community
Lead and drive data-driven roadmaps for the CS Safety working groups
Build and own an insights and reporting platform that measures and improves the effectiveness of behaviors, product interfaces, and processes across the CS Safety platform and contact center network
Perform data modeling of the various entities using tools & frameworks for optimizing community and agent experiences
Define and evaluate key metrics in an unstructured problem space including measurement of the ML models that drive product development
Anticipate emerging safety risks through early-warning indicators, trend analysis, predictive modeling, and scenario planning to assess operational risk
Influence data-driven decisions across business verticals in day-to-day via business reviews, scorecards, self-serve portal, OKRs and planning among others
Influence experimentation & measurement strategies

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Community Support Agent

FoodLabs & Atlantic Labs

Location:
Germany , Berlin

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 08, 2025

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