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Community Manager

wiz.io Logo

Wiz

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Location:
United States

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Category:
-

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Contract Type:
Not provided

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Salary:

108000.00 - 149000.00 USD / Year

Job Description:

Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. Our customers are at the center of Wiz's mission. And our community is where they learn from each other, grow with Wiz, share product feedback, and find new ways to solve problems faster. We’re building a space where users can connect, share best practices, discover new use cases, and influence the future of the platform. As our Community Manager, you’ll design programs that help customers succeed with Wiz by giving them a place to find answers quickly, discover fresh resources, and build deeper connections with their peers. You’ll create pathways that tie directly into the customer onboarding journey, help users adopt new features, and highlight the ideas that come straight from the community. Your work will help customers feel connected, supported, and motivated to return. You’ll collaborate across product, customer success, field and marketing to make sure the community isn’t just active, it’s valuable. You’ll also help show how community engagement drives satisfaction, adoption, and long term growth. To thrive in this role, you should be equal parts strategist and doer, someone who can zoom out to see the big picture and zoom in to welcome a new member or curate new community-driven content.

Job Responsibility:

  • Help customers succeed and grow with Wiz: Create programs that help users adopt features faster, troubleshoot with peers, explore new use cases, discover the latest resources, and learn from other customers who are one step ahead
  • Foster connection and belonging: Build dedicated spaces for specific roles, regions, or industries so a large global community feels more personal. Actively recruit new members, spotlight engaged members, help members build their personal brand, and create programs that help customers learn from each other
  • Encourage feedback that shapes the product: Build clear loops for customers to share product ideas, highlight where they’re getting stuck, and see how their input drives future direction. Partner closely with product teams to bring real time customer insights into their workflow
  • Scale self service and peer support: Grow a healthy network of moderators and members who help answer questions across time zones. Recognize and celebrate top contributors to deepen engagement and loyalty
  • Track, measure, optimize: Use data to understand what drives adoption, satisfaction, and engagement. Share insights that help the business see the value of community

Requirements:

  • 3+ years building customer and community-related programs, with strong familiarity with Slack and other community platforms
  • 5-8+ years experience working in tech, ideally in SaaS or cybersecurity
  • Comfort with technical content and product roadmaps — enough to speak confidently with users and connect dots internally
  • A track record of building scalable engagement programs that deliver real value to customers and internal teams
  • Proven ability to work in a fast-paced environment and come up with creative solutions to challenging problems
  • Strong communication skills and a welcoming presence — you know how to connect with users and make them feel seen
  • Experience working cross-functionally, especially with product, engineering and customer success
What we offer:
  • Medical, dental and vision insurance
  • Home Office Setup reimbursement
  • Flexible Spending Accounts
  • Monthly Connectivity reimbursement
  • Employee Assistance Program (EAP)
  • Short- and Long-term Disability Insurance
  • Life & Accident Insurance
  • 401(k) Retirement Savings Plan (with employer match)
  • Flexible paid time off + 11 paid holidays
  • Paid leave programs, including parental, pregnancy health, medical and bereavement leave
  • Eligibility to participate in Wiz’s equity plan and may also include incentive compensation

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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