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Community Host

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Caterlink

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Location:
United Kingdom , London

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

35394.00 GBP / Year
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Job Description:

Do believe that you place of work should have a distinct sense of community? Would you also like to be the person ensuring that it does? By joining Portico as a Community Host. You will have the chance to do just that! We are looking for a Community Host to ensure that our client, a prestigious bank, remains a trailblazer for positive visitor experience and service excellence.

Job Responsibility:

  • Own their designated space
  • Roam their domain, identifying problems
  • logging issues
  • booking meeting rooms
  • completing floor walks
  • inducting new starters
  • overseeing health and safety
  • Develop fun, engaging and creative ways to maximise colleague enjoyment of their daily office space, whether that be through charity fundraisers, interactive experiences or simply a moment of reprieve in their busy day

Requirements:

  • People and communication skills
  • Have a genuine desire to deliver service and an approachable manner
  • Be a creative thinker, ask questions and find solutions
  • Easily engages in conversation and develops rapport with others
  • Have excellent communication skills with both client and colleagues at all levels of the business
  • Be intuitive and interested in other people
  • Have the ability and personal drive to deliver consistently high standards
  • Have exceptional attention to detail
  • Be adaptable to varied client needs, at times under pressure
  • Capable of handling customer complaints and identifying solutions or escalating as appropriate
  • Self-motivated
  • Be flexible, proactive and positive attitude
  • Be organized and able to prioritize work effectively, with the ability to multi-task
  • Be a strategic thinker and innovative problem solver
  • Experience of working in a corporate/hotel/hospitality environment essential
  • Experience in working within vendors and 3rd party suppliers to deliver a service
  • Experience within change management desirable
  • Experience working with audio visual and conferencing equipment highly desirable

Nice to have:

  • Experience within change management desirable
  • Experience working with audio visual and conferencing equipment highly desirable
What we offer:
  • Excellent holiday allowance
  • Pension contributions
  • Life insurance
  • Enhanced annual leave
  • Recommend a Friend Bonus Scheme
  • Thank you voucher scheme
  • 24-hour personal helpline for employees, providing counselling & information services
  • Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more
  • Our Training Academy provides excellent training and development opportunities for our people

Additional Information:

Job Posted:
February 17, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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