Community Concierge Job at The Gathering Spot (Atlanta)

Front of House Coordinator

Become a founding member of the Customer Experience Community team at a brand-ne...

Location

United Kingdom , Leeds

Salary:

27000.00 - 29000.00 GBP / Month

Office Angels

Expiration Date

Until further notice

Requirements

Experience in customer experience, hospitality, or a related field
Strong relationship-building skills and a knack for complaint resolution
Proficiency in social media engagement and community outreach
Excellent telephone etiquette and email communication skills
A proactive approach to property management and concierge services.

Job Responsibility

Enhance Customer Experiences: Identify innovative opportunities to elevate customer services and deliver them at the highest standards
Warm Welcomes: Provide a warm hospitality-style welcome and a fond farewell to everyone
Immaculate Presentation: Ensure front-of-house areas are always presented to perfection
Community Engagement: Collaborate with local businesses, community groups, and Leeds City Council to enrich the community
Relationship Building: Develop professional relationships with clients, occupiers, and stakeholders
Complaint Resolution: Address complaints with prompt resolutions, escalating when necessary
Concierge Services: Offer concierge services, such as dry-cleaning pickups, restaurant reservations, and transportation arrangements
Communication: Respond to telephone and email inquiries professionally, ensuring follow-ups as required.

Fulltime

Community Experience Lead

About The Gathering Spot: The Gathering Spot is a premier private membership clu...

Location

United States , Los Angeles

Salary:

Not provided

The Gathering Spot

Expiration Date

Until further notice

Requirements

Prolonged periods standing and walking throughout facilities
Must be able to lift up to 15 pounds at times

Job Responsibility

Member Engagement & Relationship Building
Serve as the primary on-site presence for members, creating a warm, welcoming environment throughout the club
Build strong, ongoing relationships with members through regular in-person interaction, proactive outreach, and thoughtful check-ins via call and text
Become a trusted point of contact for member needs, questions, and requests
Monitor member engagement patterns to anticipate needs and strengthen retention
Community Experience & Events
Attend and support member events to ensure members feel connected, supported, and included
Welcome new members to the club, introduce them to community touchpoints, and help integrate them into the culture
Collaborate with programming and operations teams on experiences that elevate the onsite community atmosphere
Hospitality Leadership & Concierge Oversight

Fulltime

Community Ambassador Concierge

In this role, you’ll be in charge of one of the busiest places in the office—the...

Location

India , Aurangabad

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Graduate in any discipline
One to five years’ experience in front desk management or reception
Proven experience with continuous improvement initiatives and client reporting
Familiar with occupational safety requirements
Strong computer literacy
Ability to manage activities using different systems
Strong customer service focus
Unmatched people skills
Outstanding multitasking talent
Bachelors in related field and work experience of five to eight (5-8) years, five (5) of which should be related to all aspects of workplace (FM) delivery at account level

Job Responsibility

Serving on the front lines of customer service
Give visitors a warm welcome, and guide them and our employees
Set the benchmark in giving our company a good first impression
Handle all incoming and outgoing calls, including distribution
Remain professional and polite in the way you present yourself, from appearance to behaviour
Maintain and improve the front office
Get the latest magazines and newspapers to be displayed in the reception
Maintaining and updating records and database (telephone registers, call tracking and client contacts)
General admin activities and other help desk tasks
Working in compliance with our regulations

Fulltime

Community Manager

Do you love connecting people, curating experiences, and creating spaces that fe...

Location

Ireland , Dublin

Salary:

42650.00 EUR / Year

14forty

Expiration Date

Until further notice

Requirements

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together
Thrive in people-first environments and love sparking meaningful connections
Bring a warm, upbeat personality – you’re someone who makes others feel at ease
Be naturally organised and calm under pressure, even when juggling multiple tasks
Have an eye for detail and a passion for beautiful, functional spaces
Feel excited about helping shape a growing team and being part of something new
Take pride in problem-solving and always go the extra mile
Believe that no job is too big or too small when it comes to making things better

Job Responsibility

Lead and inspire the Concierge team, setting the tone for excellence in service
Be the friendly, knowledgeable face of the estate – handling front-of-house services and visitor enquiries
Ensure the building’s shared spaces are immaculate, welcoming, and buzzing with good energy
Support day-to-day facilities management – think access control, maintenance issues, and odd-job coordination
Partner with our security team to handle incidents with empathy, discretion, and swift action
Manage contractor access, sign-ins, and vetting – you are the gatekeeper of good vibes
Coordinate and promote local events – from creative studios to lively park pop-ups
Collaborate with tenants to drive engagement through newsletters, signage, and community channels
Keep digital records updated, especially for access and security systems
Bring energy and innovation to every corner of the role – no two days are the same!

What we offer

Enjoy exclusive high-street discounts and wellbeing benefits just one click away with Unlock, our benefits platform
We offer tax-saver tickets on public transport in partnership with Travel Hub and/or Bike to Work Scheme
Benefit from a contributory pension scheme using MyFutureFund, helping you save for retirement automatically
In addition to our wellness programmes, we offer eye examination vouchers for those requiring a Visual Display Unit (VDU/DSE) test
Unlock endless learning and development opportunities to elevate your career
Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions
Take one paid day off annually to support a cause you’re passionate about

Fulltime

Community Experience Lead

We’re seeking an exceptionally warm, service-driven, and community-minded Commun...

Location

United States , Washington DC

Salary:

Not provided

The Gathering Spot

Expiration Date

Until further notice

Requirements

Prolonged periods standing and walking throughout facilities
Must be able to lift up to 15 pounds at times

Job Responsibility

Serve as the primary on-site presence for members, creating a warm, welcoming environment throughout the club
Build strong, ongoing relationships with members through regular in-person interaction, proactive outreach, and thoughtful check-ins via call and text
Become a trusted point of contact for member needs, questions, and requests
Monitor member engagement patterns to anticipate needs and strengthen retention
Attend and support member events to ensure members feel connected, supported, and included
Welcome new members to the club, introduce them to community touchpoints, and help integrate them into the culture
Collaborate with programming and operations teams on experiences that elevate the onsite community atmosphere
Lead the Concierge team in delivering exceptional front desk hospitality, ensuring consistent service standards and a cohesive member experience
Oversee daily front-of-house operations to maintain a streamlined, professional, and welcoming environment
Support team training, scheduling, and performance to uphold service excellence across all club touchpoints

Fulltime

Concierge

The Concierge ensures residents and guests experience five-star service at this ...

Location

United States , San Francisco

Salary:

23.50 - 28.20 USD / Hour

Atria Senior Living

Expiration Date

Until further notice

Requirements

High school diploma or general education degree (GED)
or one (1) to three (3) years related experience
Must be fully vaccinated and provide vaccination record card at time of hire
Basic First Aid and CPR certification where required
Must successfully complete all Atria specified training programs
Strong communication skills
Basic knowledge of computers and technology
Ability to effectively problem solve
Ability to work various schedules and shifts as needed
Ability to operate telephone, emergency call system, monitoring board or beeper, photocopier

Job Responsibility

Create a Welcoming & Caring First Impression
Warmly welcome every resident and guest to the community
Handle all resident and guest interactions with the highest level of hospitality and professionalism
Become familiar with local businesses
provide directions to local staples or attractions and can provide personalized services through identifying resident and guest preferences
Assist with ensuring proper maintenance and appearance of the property, specifically the entrance, lobby, and common spaces including common rest rooms
Facilitate Community Service Requests
Serve as point of contact for all resident requests and ensures all tasks are properly recorded in the hospitality software and fulfilled in a timely fashion
Take appropriate initiative
respond and follow through promptly to various needs and requests

What we offer

Competitive Pay
Paid Holidays & PTO
Comprehensive Health Plans
Career Advancement Opportunities
Tuition Reimbursement
Employee Loyalty Rewards Program
Retirement Savings Plan with Employer Match
Rewards & Recognition
Health & Safety

Parttime

Property Administrator

We are looking for a skilled Property Administrator to oversee the operations an...

Location

United States , Summerland Key

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in property management, residential or commercial, with a focus on community operations
Knowledge of leasing processes and occupancy strategies to minimize vacancies
Familiarity with Yardi software and other property management tools
Strong understanding of local housing regulations, Fair Housing laws, and safety standards
Excellent communication and interpersonal skills for managing staff, residents, and vendors
Ability to prepare detailed financial reports and manage budgets effectively
Skilled in conflict resolution and handling escalations professionally
Demonstrated ability to oversee maintenance operations and vendor services

Job Responsibility

Oversee the daily operations of the community, ensuring all property functions run smoothly and efficiently
Manage rent collection processes, address delinquencies, and prepare financial reports including budgets and variance analyses
Coordinate maintenance activities, including scheduling preventive measures and managing vendor services
Supervise on-site personnel, including leasing agents, maintenance technicians, and concierge staff, fostering a collaborative work environment
Enforce lease agreements, community rules, and policies while maintaining positive relationships with residents
Conduct move-in and move-out inspections, ensuring units are prepared and turnover times are met
Address resident concerns and resolve conflicts promptly and professionally to maintain satisfaction
Develop and manage operating budgets, monitor expenses, and identify opportunities for cost savings
Work with contractors and vendors to obtain bids, negotiate contracts, and ensure high-quality services are delivered
Ensure compliance with local housing regulations, safety standards, and Fair Housing laws

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Front Desk Coordinator

We are looking for a personable and organized Front Desk Coordinator to join a t...

Location

United States , St. Louis Park

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in receptionist or front desk roles
Proficiency in managing multi-line phone systems and directing calls effectively
Strong administrative skills, including scheduling and organizational abilities
Ability to remain composed and supportive during high-pressure situations
Excellent communication and interpersonal skills to engage with diverse groups
Demonstrated attention to detail and accuracy in handling records and data
A customer-service mindset with a focus on creating positive experiences
Ability to work onsite and collaborate effectively with team members and the campus community

Job Responsibility

Greet staff, and visitors warmly while managing a welcoming and detail-oriented front desk environment
Handle incoming calls efficiently using a multi-line phone system, directing inquiries and providing accurate information
Assist with scheduling appointments and managing calendars to ensure timely coordination
Perform administrative tasks, including data entry, filing, and maintaining records
Support students during stressful situations by offering guidance and maintaining a calm demeanor
Collaborate with team members to ensure seamless communication and operational flow
Provide concierge-style services to meet the needs of the campus community
Address and resolve concerns or questions from students and staff promptly
Uphold the university's standards of customer service and satisfaction
Train and support new team members as needed to enhance overall departmental performance

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

Community Concierge

The Gathering Spot

Location:
United States , Atlanta

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 12, 2025

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