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Join our team as a Communications Assistant in Camden, London. This temporary role offers a chance to contribute to meaningful projects while enhancing your skills. You will be the friendly face of our organisation, providing excellent customer service while engaging with our valued members.
Job Responsibility:
Confidently answering queries via email and phone, including processing payments
Delivering exceptional customer service that leaves a lasting impression
Responding to member information queries through our online portal
Assisting with the Admissions Ceremony, including preparation work in advance
Supporting the production and data checking of local census outputs
Requirements:
Strong attention to detail and a commitment to accuracy
Enthusiasm for engaging with members and providing top-notch service
Basic Excel skills to assist with data checking tasks
Nice to have:
Experience with CRM databases, especially Salesforce
What we offer:
Be part of a collaborative and supportive team dedicated to making a positive impact
Gain valuable experience in the non-profit sector while honing your communication skills
Enjoy a flexible working environment with the option of hybrid work
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