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Responsible for leading the Com & In department in securing the overall visual and inspirational level inside of the IKEA store. Ensure the IKEA store is perceived as being a source of inspiration, tips and ideas as well as a qualified home furnishing specialist providing home furnishing solutions by the customers in order to help maximise Sales.
Job Responsibility:
Lead the Com & In department in securing the overall visual and inspirational level inside of the IKEA store
Ensure the IKEA store is perceived as being a source of inspiration, tips and ideas as well as a qualified home furnishing specialist providing home furnishing solutions by the customers in order to help maximise Sales
Support the store with expertise to secure that the commercial level regarding range presentation and visual merchandising is optimised and that there is a common thread throughout the store
Ensure that time plans and budgets set by the Store Manager are followed for all work related to changing and updating all areas of the IKEA store in sync with the Commercial Calendar
Develop and implement the annual business plan with the store management team in regards to comin department and areas of responsibility
Plan, execute and follow-up of the stores’ commercial calendars
Work with the Country Comm. In Manager to plan and organise marketing activities related to the commercial calendar
Work as a team with the rest of the Commercial team (ISL and Sales) in order to achieve the store sales target and the level of inspirations agreed with the Store management
Contribute in achieving the store sales target
Maintain the store budget for the Com & In department
Ensure IKEA store should provide a vibrant and exciting atmosphere that convince the visitors to come back for more repeat visits
Ensure that systems and methods stated in IKEA Concept Documentation are implemented throughout the whole store
Plan and lead major changes in the store including building up new room sets, new homes, new departments
Provide Comm&In support to the Expansion team
Provide a vibrant and enthralling environment to the Staff and Back Office areas
Work closely and collaborate with Sales and ISL departments
Ensure that all Com & In team members have received the necessary training in safety and security aspects related to the use of this equipment so they are able to follow the rules and regulations and prevent accidents
Ensure all co-workers are properly trained including development programs to secure the store performance and succession needs
Manage the recruitment of the Comm & In department
Ensure the vacancies are filled as soon as they arise and the right candidates are hired in the vacant positions with the needed technical skills
Ensure positive results in the employee survey and taking action in the areas where the satisfaction is low
Requirements:
Deep interest in and highly developed knowledge of home furnishings and the way people live
Project management experience
Store layout planning experience
Strategic Planning and Analytical Skills
Excellent & effective Communication skills
Proficient user of MS office applications
Creative thinking and problem solving skills
Leadership and people management skills
7 years interior design/visual merchandising experience in or outside IKEA, preferably in home furnishing retail business
University degree in interior design, communication and arts is highly preferred
Experience of managing/leading and developing a team
Tactical thinker
Understand KPIs and how to affect their results through departmental actions
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