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Commercial Project Manager

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CloserStill Media

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Location:
United Kingdom , London

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Category:
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Contract Type:
Not provided

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Salary:

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Job Description:

Lead and deliver commercial and strategic projects across CloserStill’s CX technology stack, including registration platforms, websites, exhibitor portals, event apps, lead retrieval, and reporting tools. Working closely with show teams, sales, marketing, networking events, and operations, you will ensure technology solutions are scalable, commercially effective, and deliver clear ROI. You will ensure that commercial initiatives are delivered with a strong focus on user experience, adoption, and usability, working closely with CX Technology and UX resources where required.

Job Responsibility:

  • Identify and develop monetisation opportunities across event technology and data products
  • Ensure exhibitor and sponsor-facing technology is designed and delivered with clear user journeys and minimal friction
  • Collaborate with CX Technology and UX resources to validate user needs and improve adoption of commercial tools
  • Use exhibitor and sponsor feedback to inform continuous improvement of CX technology products
  • Support the rollout of strategic initiatives set by the Head of Customer Experience Technology
  • Lead projects end-to-end, from scoping and vendor management through to implementation and evaluation
  • Act as a key bridge between CX Technology and internal stakeholders to drive adoption and impact
  • Track performance metrics and present clear commercial outcomes to senior leadership

Requirements:

  • Proven experience managing commercial or technology-led projects
  • Strong understanding of exhibitor and sponsor needs and how technology can enhance ROI
  • Experience developing or implementing revenue-generating digital initiatives
  • Excellent stakeholder and vendor management skills
  • Familiarity with event tech platforms (e.g. ASP, Grip, Swapcard) and CRM systems such as HubSpot
  • Strong analytical, communication, and documentation skills
  • Ability to manage multiple projects simultaneously and deliver results on time and within budget

Additional Information:

Job Posted:
January 10, 2026

Work Type:
Hybrid work
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