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This role offers a unique opportunity to drive commercial performance while nurturing a people-first culture where everyone feels inspired to contribute, grow, and succeed.
Job Responsibility:
Lead, inspire, and develop the commercial team across Sales, Customer Experience, Communication, and Interior Design
Translate IKEA strategy into clear commercial priorities that respond to local customer needs
Use customer insights, market knowledge, and performance data to drive growth, affordability, and brand strength
Secure a seamless omnichannel customer experience across all physical and digital touchpoints
Build leadership capability through coaching, feedback, and succession planning
Act as a role model for IKEA values, encouraging entrepreneurship, simplicity, and continuous improvement
Requirements:
solid commercial leadership experience in retail or a related industry
passionate about leading and developing people
customer-focused and continuously seek better ways to meet customer needs
analytical and performance-driven, turning insights into action
share IKEA values and have the courage to challenge, innovate, and take ownership