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Commercial Claims Handler

https://www.lawesrecruitment.co.uk Logo

Lawes Consulting Group

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Location:
United Kingdom , Lancashire

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Category:
Insurance

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Contract Type:
Employment contract

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Salary:

35000.00 GBP / Year
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Job Description:

We’re recruiting on behalf of a long-standing, client-focused Chartered Insurance Broker who is looking for an experienced Commercial Claims Handler. You’ll manage a variety of commercial and personal claims from start to finish, acting as a trusted liaison between clients and insurers to ensure smooth, fair resolutions.

Job Responsibility:

  • Manage the full lifecycle of commercial and personal claims including but not limited to Property, Liability, Motor Fleet, Professional Indemnity, and Cyber
  • Ensure proactive claims handling – communicating promptly with clients, insurers, and third parties
  • Negotiate settlements with insurers and ensure claims are resolved efficiently and fairly
  • Keep clients updated regularly, ensuring clarity, support, and guidance throughout the process
  • Maintain accurate case records and a structured diary to track progress on all open files
  • Support the wider business by preparing summary reports and insights on key claims
  • Promote best practices in compliance with FCA regulations and internal policies
  • Reviewing and registering new claims swiftly, acknowledging correspondence
  • Liaising with insurers to progress and monitor claim outcomes
  • Gathering documentation and evidence to assess liability and coverage
  • Monitoring outstanding claims through diary management systems
  • Supporting account executives on complex and high-value cases
  • Staying up to date with industry trends and regulatory updates, particularly within the childcare insurance sector
  • Participating in ongoing training and professional development activities

Requirements:

  • At least 3 years’ experience handling claims within the commercial insurance market
  • A sound understanding of various classes of business (Liability, Property, Motor, Financial Lines, etc.)
  • GCSE A-C grade (5 minimum) must include Maths and English
  • Strong communication – both written and verbal – with a client-first approach
  • High level of attention to detail and accuracy
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Confident when negotiating settlements and defending client positions
  • Strong organisational and time management skills
  • Able to collaborate within a team while also managing an independent workload

Additional Information:

Job Posted:
May 02, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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