Collector, Hewlett Packard Enterprise

Hewlett Packard Enterprise

Location:
India, Bangalore

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Provide professional solutions to end-users and escalate unresolved case issues; Support field employees, executives, and channels in customer satisfaction concerns; Develop practical knowledge of applications within business environment

Job Responsibility:

Provide professional solutions to company end-users, dealers, and service providers
Provide an escalation link regarding customer satisfaction issues
Act as team member by providing information, analysis and recommendations in support of team efforts

Requirements:

Bachelor's degree or equivalent experience and/or 1-2 years related experience or Master's degree
Basic knowledge in the field of Customer Relations
Demonstrated verbal communication and customer service skills
Knowledge of microcomputer hardware, basic-level knowledge of operating systems software
Demonstrated writing/correspondence skills

Nice to have:

Accountability
Action Planning
Active Learning
Active Listening
Business Growth
Business Planning
Coaching
Commercial Acumen
Creativity
Critical Thinking
Cross-Functional Teamwork
Customer Experience Strategy
Customer Relationship Management (CRM)
Data Analysis Management
Long Term Planning
Managing Ambiguity

What we offer:

Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
Specific programs catered to helping reach career goals
Unconditional inclusion

Additional Information:

Job Posted:
June 20, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Collector