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Collections Supervisor

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Pennsauken

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Collections Supervisor will be responsible for assisting with overseeing the daily operations of the collections team and timely collection of outstanding accounts receivables.

Job Responsibility:

  • Oversee daily credit and collection activities
  • Create departmental collection goals
  • Direct collection efforts on delinquent accounts
  • Verify customer payments
  • Resolve complex or escalated collection issues
  • Negotiate payment terms and payment schedules
  • Develop and implement collection procedures and policies to improve efficiency
  • Recommend and implement process improvement to enhance collection effectiveness
  • Maintain customer accounts
  • Monitor credit operations
  • Generate regular reports on collections status
  • Audit aging reports
  • Train new employees and provide ongoing training as needed
  • Maintain strong communication with sales, customer service and billing departments
  • Resolve customer inquiries
  • Ensure compliance with federal and state laws related to debt collection

Requirements:

  • 3+ years of B2B collections experience
  • 1+ years of supervisory experience
  • Intermediate Microsoft Excel knowledge
  • Proven knowledge of ERP systems
  • Strong analytical and problem-solving skills
  • Excellent negotiation skills
  • Ability to thrive in a fast-paced environment
  • Preferably a Bachelors degree in Accounting/Finance/Business Administration
What we offer:
  • Medical, vision, dental, and life and disability insurance
  • Eligible to enroll in company 401(k) plan
  • Access to top jobs, competitive compensation and benefits
  • Free online training

Additional Information:

Job Posted:
January 02, 2026

Employment Type:
Fulltime
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