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Collections Specialist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States, Oklahoma City

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Category:
Finance

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Contract Type:
Not provided

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Salary:

16.00 - 17.00 USD / Hour

Job Description:

We are seeking a dedicated and detail-oriented Collections Specialist to join our team on a temp-to-hire basis. This role is responsible for managing outstanding account balances, maintaining accurate records, and delivering exceptional customer service to ensure prompt resolution of outstanding claims.

Job Responsibility:

  • Contact accounts to resolve outstanding claims quickly and accurately
  • Research, document, and track all collection activities
  • Follow established processes for account reviews and customer contacts
  • Partner with other departments to address unique or sensitive account issues
  • Provide excellent customer service and maintain professionalism in all communications
  • Respond to customer inquiries promptly to maintain service standards
  • Support the team in achieving individual and departmental targets
  • Perform other duties as assigned by supervisor or manager

Requirements:

  • High School diploma or equivalent required
  • Minimum of one year of credit and collections experience or one year of insurance claims experience preferred
  • Basic working knowledge of Microsoft programs, specifically Word, Excel, and Access
  • Strong verbal and written communication skills
  • Excellent customer service and telephone skills
  • Exceptional organizational skills and ability to manage multiple tasks
  • Strong attention to detail and accuracy
  • Ability to work independently and as part of a team
What we offer:
  • Monday–Friday schedule (no weekends)
  • 100% onsite role with structured training
  • Opportunity for permanent placement with bonus potential upon conversion
  • Stable, professional work environment with clear expectations and growth potential
  • Medical, vision, dental, and life and disability insurance
  • Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:
July 04, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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