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We are currently seeking a dynamic and results-driven Collections Specialist for an exciting long-term contract opportunity with a thriving, industry-leading organization based in Mississauga. This role offers the perfect blend of professional growth and work-life balance. If you are looking to bring your expertise to a high-energy corporate environment within a fast-paced industry, this is the perfect next step for your career.
Job Responsibility:
Proactively manage a high volume of delinquent accounts by initiating professional outreach and negotiating effective payment plans to ensure consistent cash flow
Conduct thorough research and analysis to resolve complex billing discrepancies and account issues, ensuring a seamless client experience
Perform detailed account reconciliations and assist the finance team with accurate cash applications to maintain ledger integrity
Investigate, track, and resolve payment deductions and short-payments through diligent follow-up and internal collaboration
Serve as the primary point of contact for clients, providing necessary information and documentation to facilitate timely dispute resolution
Requirements:
A minimum of 2+ years of dedicated experience in high-volume collections, ideally within a corporate or call center environment
Strong analytical skills and experience using SAP, navigating sophisticated financial software or ERP systems to track and manage accounts
Exceptional verbal and written communication skills with a talent for professional negotiation and conflict resolution