Collections Specialist, Robert Half

Collections Specialist

Robert Half

Location:
United States, Bloomington

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are seeking an experienced Collections Specialist to join our team and take responsibility for reaching out to clients via phone to collect aged, overdue payments.

Job Responsibility:

Contact customers via phone to follow up on overdue accounts and secure payment
Review and analyze accounts to identify overdue amounts
Communicate payment terms, account statuses, and repayment options
Record customer interactions and payment agreements
Resolve customer inquiries and disputes
Collaborate with internal teams
Achieve and exceed individual collection targets
Follow up on payment commitments
Build and maintain positive relationships
Stay up-to-date on relevant legal regulations

Requirements:

Excellent communication and negotiation skills
Customer-focused approach
Proactive attitude toward resolving payment issues
Ability to handle sensitive financial situations tactfully
Professionalism and accuracy in documentation
Experience in collections

What we offer:

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan

Additional Information:

Job Posted:
September 03, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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