Collections Specialist

• Optimize revenue and maintain excellent client relationships
• Be the engine of our accounts receivable process, primarily conducted by phone
• Actively contribute to establishing our internal procedures

• 3 to 5 years of experience in collections, sales, or B2B client relations
• Fully bilingual (French/English)
• Resourcefulness, courage, eloquence, and comfort with technology/interfaces
• Proficiency in Excel and experience with a CRM/accounting software
• Communication style that is firm but professional, focused on performance
• Degree in accounting, business administration, or a related field
• Minimum 8 years of accounts receivable management experience, ideally in professional services or corporate environments
• Bilingual in French and English with excellent communication skills
• Advanced proficiency in Excel and Microsoft Office 365
• Strong client service orientation, negotiation skills, and problem-solving ability
• Highly organized, autonomous, rigorous, and able to manage priorities under pressure

Experience with Maître or Elite 3E software is a strong asset

• 4 weeks of vacation upon hire
• Comprehensive medical and dental insurance (50% paid by the employer)
• Annual performance bonus (up to 5%)
• Modern downtown offices and a well-being culture (telemedicine, social activities)