Collections Specialist, Robert Half

Collections Specialist

Robert Half

Location:
United States, Brooklyn Center

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are offering a contract to permanent employment opportunity for a Collections Specialist in Brooklyn Center, Minnesota. The role focuses on resolving unpaid accounts and ensuring accurate records in the industry. As a Collections Specialist, you will be tasked with managing customer accounts, processing payments, and handling customer inquiries. Robert Half works to put you in the best position to succeed with competitive compensation, benefits, and free training opportunities.

Job Responsibility:

Coordinate the resolution of outstanding balances on customer accounts
Liaise with consumers, insurance providers, and authorized third parties to discuss payment plans or resolve unpaid balances
Verify and process customer payments and adjustments promptly and accurately
Investigate and analyze missing information on customer accounts
Utilize skills in Accounting Software Systems
Ensure the proper functioning of collection processes and procedures
Collaborate with the team to maintain accurate customer credit records
Monitor customer accounts and take the necessary action when needed
Handle customer inquiries related to their accounts and payments
Manage customer credit applications and process them accurately and efficiently

Requirements:

Proficiency in Accounting Software Systems
Advanced skills in Microsoft Excel
Ability to handle Billing Functions
Understanding of Collection Processes
Experience as a Collector
Proficiency in Credit-related tasks
Excellent Customer Service skills
Legally authorized to work in the United States

What we offer:

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan
Free online training

Additional Information:

Job Posted:
March 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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