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The Computerized Maintenance Management System (CMMS) Administrator develops, implements, integrates and manages the information systems and associated tools. This position provides the critical data needed to track Key Performance Indicators and analyze team performance, comparing it against targets and benchmarks. This position establishes, maintains and ensures consistent application of the CMMS processes and procedures to support all maintenance functions including, but not limited to, the following: Asset Management, Work Order Management, Preventive Maintenance Scheduling, Inventory Management, Labor Records, Task and Procedures Management, System Software and Hardware Management
Job Responsibility:
System Administration: Input and maintain the facility master data on Dynamics 365
Implement system updates
Serve as the main contact for Americas region & supports other regions for the CMMS system
Set up and assist in designing CMMS views, dashboards & reports
Work Order Management: Manage the work order system. This includes supervising the work order transactions and providing the required reports to management
Establish available PM schedules and ensure work order release within timeline
Track asset downtime
Track labor costs
Scheduled vs. Unscheduled repairs
Chart MTBF & MTTR for Assets
Create and maintain reporting tool for monthly Key Performance Indicators (Scorecard Reporting) and conduct analysis against targets and track of PM due
Provide support to the facilities team for quarterly updates and changes to preventive maintenance tasks and scheduled events
Checklist: Creating new task plans of individual activities
Mapping necessary task plan to PM schedules
Support facilities team on updates in task plan
Trends on checklist value at asset level
Inventory Management: Total inventory management
Establish unique item number for parts & track parts utilization
Support for quantity upload
Asset Part relation
List of primary vendors/suppliers and with contact information
Determine repair / PM costs per assignment
Set minimum / maximum reorder points
Support inventory returns
Labor Records: Track labour costs for work orders
Track labour costs for all assets
Ensure resource are properly mapped for booking labour
Support facility team in scheduling labour
Tasks / Procedure Management: Establish and define procedures of all tasks for all users
Define common tasks for related work orders
Set up and provide instructions for timely input for work orders/projects at applicable sites
Train New personnel on the CMMS system
Additional Requirements: Assist with the management on bringing in new enhancements and integration with other tools
Analyze data and present management on the outcomes
Manage special projects and perform other duties as assigned
Requirements:
A minimum of 5-6 years' experience in a comparable CMMS role is highly preferred
3 years' experience in a data management and analysis may be considered
Experience using CMMS tool Dynamics 365, is highly preferred
Experience in integrating CMMS with other tools
Experience working with facility background and hands of knowledge in HVAC system, Fire Safety system, Plumbing, Electrical (Transformer, UPS, DG, HT & LT end, etc.,)
Computer skills - Microsoft Office skills (Excel, Word, Outlook, Power Point, Power Apps)
Collaborative mind set: We believe that collaboration plays a central role in achieving success, demonstrate flexibility in working with a team, you must possess a customer-centric focus and superior organizational skills to manage daily activities effectively
Good organizational skills with ability to multi-task and prioritize
Ability to work within a team as well as independently
Logical thinker with good common sense and excellent eye for detail
Flexible and adaptable to policy changes and work flow
Ability to write reports, investigations, and standard operating procedures
Excellent verbal and written communication skills
ability to communicate with multi-level audiences
What we offer:
We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits Package